Genesis of Lafayette

This was my first time dealing with Genesis of Lafayette. The dealership is clean, organized, and everyone is friendly and helpful. We are extremely satisfied with how we were treated and are very happy with The dealership is clean, organized, and everyone is friendly and helpful. We are extremely satisfied with how we were treated and are very happy with our new GV80 Black. Ryan is too notch! More

Very good service. Felt appreciated from the time we walked into the dealership. Shout out to Emily, great job. Felt appreciated from the time we walked into the dealership. Shout out to Emily, great job. More

I’ve purchased or leased several Genesis , have always had a great experience with everyone at dealer, sales & service department. had a great experience with everyone at dealer, sales & service department. More

Excellent service department: accurate and efficient, always returning the car after a wash and vacuum. I’d recommend Genesis of Lafayette above the other luxury brands available locally. always returning the car after a wash and vacuum. I’d recommend Genesis of Lafayette above the other luxury brands available locally. More

Everyone at Sterling Genesis that we have dealt with, from sales to service, have been extremely helpful and pleasant. We live about an hour away from the dealership and were a little concerned about th from sales to service, have been extremely helpful and pleasant. We live about an hour away from the dealership and were a little concerned about that, but our service experiences have been extremely pleasant in all respects. Thank you Sterling Genesis! More

My salesman Mark was professional, knowledgeable about the car, personable, and a very good salesman. He sold me the car. the car, personable, and a very good salesman. He sold me the car. More

Had a great experience with Mark Hebert the salesman. This is the third vehicle I’ve leased from him. I could not recommend him more highly. Chase in was finance was very nice to deal with also. This is the third vehicle I’ve leased from him. I could not recommend him more highly. Chase in was finance was very nice to deal with also. More

Started our a great experience with this dealership, was hoping to give 5 stars but unfortunately a poorly setup pickup for my trade in and the salesperson (Brooks Kennedy) not being accurate with a couple hoping to give 5 stars but unfortunately a poorly setup pickup for my trade in and the salesperson (Brooks Kennedy) not being accurate with a couple of cosmetic flaws the vehicle had and just basically washing his hands of things once the sale was made dashed any hope they had of a good review. It’s a shame, if he had just been transparent or willing to go the extra mile and make up for the issues it might have been different. Once can almost sense how they no longer care once they have your money. Days and days without returned texts, excuses, etc. Hold these places accountable guys. They’re not big on that but every review/survey that’s truthful and accurate is necessary, both positive and negative, and it does affect their bonuses in many cases. I hate the survey system but it is what it is. It’s not all their fault but them taking responsibility overall for an subpar sales experience is always the way to go. Nice car though. 😉 More

Bought my first vehicle and had a great experience. Chandler was excellent!!! I would recommend this place to everyone!! Chandler was excellent!!! I would recommend this place to everyone!! More

This entire dealership is top notch! Knowledgeable, friendly, and very helpful! The service department is fast and friendly and very considerate of people and their schedules. I am very Knowledgeable, friendly, and very helpful! The service department is fast and friendly and very considerate of people and their schedules. I am very happy doing business with them! We are a two Genesis household now! More