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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

December 30, 2020

Service was outstanding. Great customer service. Very friendly staff. They always done a great job along with washing my car. Never an issue or problem. More

by KVNHART1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jan 06, 2021 -

Genesis of Milwaukee responded

Thanks for the 5-star review!

December 26, 2020

great service as always, from the person taking the call to the technician to the shuttle drive, everyone is friendly and delivers great customer service More

by CDSCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Keith (shuttle)
Jan 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

December 26, 2020

Outstanding customer service with a smile. Great flexibility. Prompt service. Lived up to commitments. Great communication throughout the process. I would choose these guys anytime. More

by TGROLOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 06, 2021 -

Genesis of Milwaukee responded

Thank you for the kind review!

December 26, 2020

Bought used. Car broke down (head gasket) 10 miles into trip home. Dealership towed back and did head gasket repair work. Delivered to us 3 hrs away (3 weeks later) . Drove for 7 weeks and broke down ag More

by J.MARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, Luke
Jan 12, 2021 -

Genesis of Milwaukee responded

We are very sorry to hear you had a bad experience with us. We appreciate you giving us your feedback and ask you to contact our General Sales Manager, Jim Tessmer, at 262-522-1000 if you would like to discuss this further.

December 24, 2020

Service was good but got bad news that my airbag on passenger side doesent work and its not covered under warrenty so if you guys dont care about safety why should I. It costs more than my car is worth More

by CDAISY820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 06, 2021 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you.

December 23, 2020

They listened to me instead of trying to sell me something I didn't want and they made it happen and my price range without the old school sales tactics More

by KJWJR1631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Amanda, Anthony
Dec 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

December 23, 2020

I have encountered bait and switch tactics, dishonesty in delivery and misrepresentation as to credit process - we will never purchase another car from you- only bought the GV80 from you because you had it i More

by WJLYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael and Jim
Jan 06, 2021 -

Genesis of Milwaukee responded

We are very sorry you were not satisfied with the experience you had while purchasing your Genesis GV80. Unfortunately, we are unable to find your full name in our system to contact you directly, but please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this situation further with you.

December 23, 2020

Bob did a great job. I bought the Palisade. He was very thorugh in going over all the cars features. Look forward to working with him on are other company sars. More

by SCOT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sobecki
Jan 06, 2021 -

Genesis of Milwaukee responded

Congrats on your new Hyundai Palisade!

December 19, 2020

Very quick service, courteous and professional. Please don't tell me how many words I need to use for this review before I can submit!!!!! More

by PLSMITH2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean in Service Department
Dec 23, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

December 18, 2020

I had to bring my car in for some major repairs and as expected the service department did an excellent job again restoring heat back in my car for the winter. More

by PETERRADLOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Dec 23, 2020 -

Genesis of Milwaukee responded

Peter - thank you for sharing!

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