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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

October 23, 2020

Appointment was on schedule and the service rep. explained what was done and what was recommended. Service was done very timely. Rep. was very professional. More

by JMAIER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Molus, Matt Tapp
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

October 22, 2020

Dan kept me filled in the entire time and made sure that they actually fixed the issues my car was having. One of the problems was a bit strange because it was not easily replicated, but he took the time to More

by VENTO.D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Oct 22, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

October 22, 2020

I was disappointed to see employees not wearing masks in the facility. Even one talking about how unnecessary wearing a mask was. Otherwise everything else was fine. More

by CGEVAERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know.
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 to discuss this situation further.

October 22, 2020

Jean always keeps me updated on any concerns that need to be addressed at time of service. Service was completed in a very timely manner. Appreciate the shuttle driver that took me to work. More

by CONNIEM80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

Thanks for the review, Connie!

October 22, 2020

Just took my car in for an oil change, which went well and timely......my biggest complaint and concern was the LACK of mask wearers by the employees of this Boucher Hyundai. TOO MANY people walking arou More

by CHRISTINEBURAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female employee that I saw as I drove in the service dept., she NEVER had a mask on and was taking care of MANY customers.......
Nov 03, 2020 -

Genesis of Milwaukee responded

We appreciate your feedback, Christine. At Boucher, we’re continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering and all qualifying employees are required to wear a face mask. We are doing what we can to enforce the state mask mandate. However, per CDC, wearing a mask may not be possible in every situation for some people. Therefore, we are taking extra precautionary measures including floor signage in place to ensure proper social distancing and sanitizing/wiping commonly touched surfaces multiple times per day. Please feel free to contact our General Manager, Jim Tessmer, at 262-522-1000 with any further questions or concerns.

October 21, 2020

Chris worked very hard to help figure out what was wrong with my vehicle, made sure all available warranty coverage was applied to help with the cost, and got it up and running within a day. I was very hap More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Oct 22, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review, Steve!

October 21, 2020

I was having intermittent problems with my Heating/AC system while on a cross country. Dan set up an appointment upon my return and kept me up to date every step of the way. More

by BRITT-HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 22, 2020 -

Genesis of Milwaukee responded

Britt - we are thrilled Dan was able to resolve your vehicle's heating & AC issue & keep you updated along the way!

October 21, 2020

Great customer service the care sales man was awesome everyone was very friendly price was far deal was done in a timely manner good coffee my truck is awesome Thanks much More

by SANDRAANDERSON341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan K
Oct 22, 2020 -

Genesis of Milwaukee responded

We are glad you had a good experience with us!

October 20, 2020

Very knowledgeable and helpful. I have purchased 3 vehicles from Boucher in the last 3 years. Service department is excellent also. I will buy my next vehicle there. More

by ROLKRAFFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene and Nick
Oct 21, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

October 19, 2020

Everyone in service was extremely helpful and was able to quickly troubleshoot the issues I was having with my car. They are fast, friendly, and make me feel confident that everything was fixed! More

by 4KSPRINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Oct 21, 2020 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

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