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Genesis of Milwaukee

Waukesha, WI

4.7
1,640 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,640 reviews

September 29, 2020

Only one employee was wearing a mask in the maintenance garage, and it was not the customer service representative that had me approach their desk. Mask mandates were not being followed and social distanci More

by HEIDILWACKER
Recommend Dealer
No
Employees Worked With
Jean
Oct 23, 2020 -

Genesis of Milwaukee responded

We appreciate your feedback, Heidi. At Boucher, we’re continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering and all qualifying employees are required to wear a face mask. We are doing what we can to enforce the state mask mandate. However, per CDC, wearing a mask may not be possible in every situation for some people. Therefore, we are taking extra precautionary measures including floor signage in place to ensure proper social distancing and sanitizing/wiping commonly touched surfaces multiple times per day. If you felt this was not the case, please contact our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this situation further. Again, we really appreciate your feedback.

September 28, 2020

Very professional service personCar returned post car Very professional service person Car returned post car wash after completion of work requested Service garage clean and service person and cashmere More

by VARUNKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

September 28, 2020

Facility was very clean and service was quick with great communication. Loved that they also included a car wash. Appointment was easy and the reminders were helful More

by DMBRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Oct 23, 2020 -

Genesis of Milwaukee responded

We are glad you had a clean and comfortable service visit with us!

September 28, 2020

I had a oil change done quickly and efficiently! Jean was very helpful and answered all my questions! I had a short wait in a clean waiting room! More

by STEVIE.ROONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Maas and Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

We are glad you had a quick and efficient oil change visit with us, Stevie!

September 28, 2020

This was my 4th Boucher vehicle and my first experience at Boucher Hyundai. The team at Boucher Hyundai was the most professional and helpful I have ever experienced in 30 years of buying vehicles. The s More

by AZSUN4ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Loiacona
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for continuously choosing Boucher!

September 28, 2020

Everyone I worked with was friendly and interested in making sure the experience was up to par. The repair took longer than expected, but I was kept in the loop, which is essential for good service. Than More

by OSO997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Luke
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing this wonderful review!

September 26, 2020

Fawn Delaney was pleasant, efficient, and thoroughly explained the details of operating various functions on my new Kona. I highly recommend her and this Dealership. More

by MARYBCARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
Oct 23, 2020 -

Genesis of Milwaukee responded

Mary - We are happy to hear you enjoyed working with Fawn!

September 26, 2020

The Volkswagen i purchased had Multiple aftermarket parts on it that I was unaware of. The rear passenger side of the car had an imperfection i wasnt notified about. The salesman tried persuading me into b More

by STORMMODRAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Sep 28, 2020 -

Genesis of Milwaukee responded

Thank you for your feedback on your recent experience with us. Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss this situation further. We hope to hear from you soon.

September 25, 2020

A 25 word minimum for a review? Let’s not push it. 12 13 14 15 16 17 18 19 20 21 22 33 24 25. More

by JMRPENKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

September 24, 2020

I took my car in for a steering wheel problem. It was covered by warranty. I took a shuttle ride home and the service department called me and asked about other services due because of my car's mileage. More

by Michael Moeder
Recommend Dealer
Yes
Employees Worked With
Mr. Brunn and Joey.
Oct 23, 2020 -

Genesis of Milwaukee responded

Michael - we are thrilled you were satisfied with your service visit with us!

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