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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

September 23, 2020

Fawn was very knowledgeable about the car I purchased and was very thorough when showing me how to use everything. Very comfortable going through the whole process. More

by KNORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawn and Fred
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

September 22, 2020

Routine service was completely as well as timely. The waiting area as clean and comfortable. I completely trust the Boucher service team with my vehicle. More

by Sam's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

We are thrilled you had a clean and comfortable visit with us!

September 22, 2020

I did not feel comfortable with any of the info that was given to me through the whole experience of purchasing a new car. I kept getting different info that I wasn't comfortable with and had to keep askin More

by JANICE.PFAFFL
Recommend Dealer
No
Employees Worked With
I'd rather not say
Sep 28, 2020 -

Genesis of Milwaukee responded

Janice - we are very sorry to hear you had a negative buying experience at our dealership. We'd like to further inquire about the situation you are describing. When you have the opportunity, please reach out to our General Sales Manager, Jim Tessmer, at 262-522-1000. We hope to hear from you soon so we can go the extra mile to make things right.

September 22, 2020

Man waiting to speak with someone in office but no one there. He walked away so I waited and then I had to go to the service area to ask for someone to come so I could pay my bill and leave. More

by realone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this situation further with you and make things right.

September 21, 2020

work done very timely and less than we thought. dealer was gracious and provided me with a rental car which was a huge help while car in for the day More

by PADEGODT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer and receiptionist
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

September 21, 2020

Everyone at the dealership is fantastic and so are lithe ones in charge of servicing the car / great maintenance and personal response - good going Hyundai More

by REALESTATEGLADYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

September 21, 2020

The work was done in a timely fashion as I waited in a clean, sanitized waiting room. The coffee was good, the work well done (last time I got an oil change at one of those drive-in places; my car leaked More

by GIL.TATGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Molus, Robert Maas
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us, Gil!

September 18, 2020

Everything went very smoothly from the time I got there to when I came back to pick it up. I was able to get a loaner without a hassle and my car was ready when I needed it back by. More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

September 18, 2020

Still waiting for parts and repairs to be made along with the key fob. Funny how quiet everyone had gotten even though I was told service did not end with the delivery of the car. Not happy at all More

by MDUFEK089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
Sep 28, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000.

September 18, 2020

Nice dealership, but I didn’t walk away with the vehicle I really wanted. Felt pushed into buying what I did. On top of that, the car started overheating before I could get it off the lot. They fixed it fre More

by KAINOKHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dada, Chris and Dan
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 if you would like to discuss your situation further.

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