Genesis of Milwaukee

I arrived 5 minutes early and parked in front of half open service door. I know multiple people saw me but not one person acknowledged my presence. I finally beeped after my appointment time and they open service door. I know multiple people saw me but not one person acknowledged my presence. I finally beeped after my appointment time and they finally let me in. My service agent was not at his desk so someone else started the process. I clearly stated to NOT wash my car. When I picked up my keys the receptionist did not tell me if any work was completed so I am still not sure if the warranty work was completed. She gave me my keys and I went to look for my car. It was not in front or on the sides. No one asked me if I needed help so I walked to the service desk and my car was in the back. He brought it to the front and it was washed- which I didn’t want done as my husband just detailed the car. I do not believe that the person that brought my car around cleaned his handprints off the interior which during the pandemic should have been completed. I won’t come back for service and will not buy another car from Boucher. More

Had an appointment for oil change and tire rotation . It took 1 hour 30 minutes My service agent was pleasant and explained my service clearly. I would have changed the filter if someone had told me it wa took 1 hour 30 minutes My service agent was pleasant and explained my service clearly. I would have changed the filter if someone had told me it was in the yellow. More

Made buying a car fun! Variety of vehicles and price ranges that made shopping easy. Knowledgeable staff that were very helpful in suggesting options, without the pushy type Variety of vehicles and price ranges that made shopping easy. Knowledgeable staff that were very helpful in suggesting options, without the pushy type of sales that makes one feel pressured. More

Quality customer service I was very pleased with our service, and experience with Darlene. I believe she was trying very hard to work with us to get a deal that would work wi I was very pleased with our service, and experience with Darlene. I believe she was trying very hard to work with us to get a deal that would work within our budget. More

Consistent good service Service was timely, efficient and prompt. Got me in and out quickly. Able to wait in a comfortable and clean area. There was quick follow through o Service was timely, efficient and prompt. Got me in and out quickly. Able to wait in a comfortable and clean area. There was quick follow through on a part that was needed. More

Excellent! Great service from Randy! Quick, friendly, easy. They kept my car clean, too. We will be back whenever we need servicing of our Hyundai Santa Fe. Great service from Randy! Quick, friendly, easy. They kept my car clean, too. We will be back whenever we need servicing of our Hyundai Santa Fe. More

Ryan, Mike and Rafael were great. I needed to figure out the best course for me. They were honest, respectful and most helpful in making my decision. the best course for me. They were honest, respectful and most helpful in making my decision. More

Fast , Easy and Hassale free Everything went smooth from sales to financing . Fawn was a great help in finding me the right car and in my price range could not be happier. She wa Everything went smooth from sales to financing . Fawn was a great help in finding me the right car and in my price range could not be happier. She was very Knowledgeable on all of the options on my new car . Also Financing could not have went better came in sat down signed the paperwork done deal . More

Unfortunately we needed a whole new engine put in our Santa Fe. Thankfully we had gotten the extended warranty which took care of the service, labor & even our loaner. Santa Fe. Thankfully we had gotten the extended warranty which took care of the service, labor & even our loaner. More

I had the best experience at Boucher! Everyone was super helpful and willing to work with me on finding the car I wanted in a price point I felt comfortable with. My family and I have all bought cars from B helpful and willing to work with me on finding the car I wanted in a price point I felt comfortable with. My family and I have all bought cars from Boucher over the years and will continue to do so! More