Genesis of Milwaukee

Where do I begin. First of all we walked in and were greeted by a man in a suit who told us someone would be with us shortly. A few minutes later we met Alex Dominguez. Alex was less then friendly, ri greeted by a man in a suit who told us someone would be with us shortly. A few minutes later we met Alex Dominguez. Alex was less then friendly, right from the start. Our vehicle had a recall and started on fire. We were in town for 2 funerals. We explained our situation to him. We also had no idea what car we were wanting, due to the misfortune of the recall fire. Alex put us in 3 different types of cars. I told him "the VIN number would need to be run to get us special pricing." Alex "wanted to get us into the right car first." No VIN's were run. We were more interested in a great price then which vehicle, as this fire caught us off guard. He wouldn't run VIN's because he told us "if you didn't notice when you walked in we've been very busy today." We should have spoken to his manager at this point or just walked, but due to our busy schedules back home (we live 6 hours away) we stayed in hopes he would get better. We did not buy the day we went in, we needed to sleep on it. We went back the following day to give him another chance and to hopefully purchase a Santa FE. We all have bad days, right? Turns out.. he just isn't friendly at all. When we decided on which vehicle, he asked which one of us typed faster. I then went around the desk and began doing his job entering our information in his computer! Wow!! I have to say Anthony in finance was great and even told him of our experience. Also, we spoke to Ryan F. as well, also helpful.. but Alex has definitely ruined any chance of future returns to Boucher Hyundai! More

SERVICE CHECK UP WOULD APPRECIATE BEING INFORMED OF SAVINGS EVEN IF CUSTOMER DOESN'T PRESENT A COUPON AT THE TIME OF APPOINTMENT. ie OIL CHANGE, AIR AND CABIN FILTER C WOULD APPRECIATE BEING INFORMED OF SAVINGS EVEN IF CUSTOMER DOESN'T PRESENT A COUPON AT THE TIME OF APPOINTMENT. ie OIL CHANGE, AIR AND CABIN FILTER CHANGES AND SENIOR DIST COUNT AVAILABLE ESPECIALLY. THAT IS NOT HEAVILY PROMOTED. FOUND OUT ABOUT THAT AFTER THE FACT FROM A NEIGHBOR. More

Dan Doble, Chris Baker and Raphael are the best. Dan Doble is awesome, he always takes excellent care of my car problems and helps me in anyway he can. He has always made it a pleasure to bring my ca Dan Doble is awesome, he always takes excellent care of my car problems and helps me in anyway he can. He has always made it a pleasure to bring my car in. Chris Baker has always been great as well. This men are the guys to call on it you need anything. They will take great care of you. More

Brad did an awesome job. Very proffessional and caring about my situation. He did not try to "sell" me, he simply listened, and assisted. Very impressed. about my situation. He did not try to "sell" me, he simply listened, and assisted. Very impressed. More

Palisade Purchase Fawn Delaney is very efficient. Quite possibly the finest sales agent in all of Southeast Wisconsin, if not the entire United States. She should be Fawn Delaney is very efficient. Quite possibly the finest sales agent in all of Southeast Wisconsin, if not the entire United States. She should be promoted to Chief Executive of Boucher Hyundai! More

Good experience for first time Hyundai customers It was busy on the Saturday that we were car shopping, and we had never purchased a Hyundai previously. In fact, I had a somewhat negative connotation It was busy on the Saturday that we were car shopping, and we had never purchased a Hyundai previously. In fact, I had a somewhat negative connotation of the brand from years past, and I had not been tracking the company. Their Palisade was very highly consumer and safety rated, so that's why we checked them out. Even on the busy day, the staff took time to walk through details of what made their vehicles so competitive, and ensure that we had all of our questions answered. I also thought they were very good at listening to what was important to us and look for a solution, rather than just trying to talk us into something we weren't as interested in. Good experience with Boucher, and we've been very happy with the vehicle. More

Randy was able to pinpoint what my vehicle needed and got everything done in a timely manner. He was even able to find me a discount for my service. everything done in a timely manner. He was even able to find me a discount for my service. More

Transaction was smooth and they worked with me to get my payments close to what I wanted. Only issue I have is with whoever did my supposed detailing before I bought the truck. It was a Saturday and I’m sur payments close to what I wanted. Only issue I have is with whoever did my supposed detailing before I bought the truck. It was a Saturday and I’m sure whoever it was was in a hurry to leave. Also left me without an antenna. Which I still don’t have. More

Great reception kind thoughtful people, show concern to the customers, and clear about the services offered. Show personal concern each time I visit. Thank you the customers, and clear about the services offered. Show personal concern each time I visit. Thank you More

Communicated well and when needed. Appreciated the amenities and the lounge area to be able to wait for my vehicle. Complimentary car wash is always a plus. amenities and the lounge area to be able to wait for my vehicle. Complimentary car wash is always a plus. More