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Genesis of Milwaukee

Waukesha, WI

4.7
1,640 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,640 reviews

January 15, 2020

Service Enjoyed the friendly service dept. - clean facility - and prompt service work done to vehicle. Would recommend to all my friends and family whom own a More

by PIERSONPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Alicia Gunter
Jan 16, 2020 -

Genesis of Milwaukee responded

Thanks for the recommendation!

January 15, 2020

Customer service is nonexistent. Didn’t even address us when we came just looked up and said nothing until we mentioned that we were here for service and had an appointment. Never called back to update us More

by Tom Hilgers
Recommend Dealer
No
Employees Worked With
Chris
Jan 20, 2020 -

Genesis of Milwaukee responded

Tom, we are very disappointed about the situation you have described. Please contact our Service Manager, John Diez, at 262-522-1000 at your earliest convenience so we can discuss this situation and go the extra mile to make things right. We hope to hear from you soon.

January 13, 2020

My experience there with my salesperson, Fawn was nothing short of spectacular. She made sure to help me every step of the way and even after I purchased my car and had some questions about features, she was More

by razordoll
Recommend Dealer
Yes
Employees Worked With
Fawn
Jan 13, 2020 -

Genesis of Milwaukee responded

We are glad Fawn was able to take care of all your needs throughout your purchasing process!

January 13, 2020

This dealership was wonderful. Dawn worked very patiently and diligently with me to find a new lease, and even stayed late. The people that work here are incredibly kind. There was only a minor mix up with m More

by MCCANN.CASSIDY
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us, Cassidy!

January 13, 2020

Acceleration hesitation with 2016 Tucson. The service department of the dealership, particularly the service person we worked with, Chris, was responsive. I am not certain that the issue has More

by JVOELKEL29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention! Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss this further so that we can resolve the issue. We hope to hear from you soon!

January 08, 2020

The service department is excellent. Dan and Edward kept me informed and got the work done on time. They got my car in for an emergency fix of a bad tire. More

by scastello
Recommend Dealer
Yes
Employees Worked With
Dan and Edward
Jan 09, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! It is great to hear Dan and Edward kept you informed throughout the process!

January 08, 2020

I was well taken care of and had all my questions answered in a professional and personable manner. The service was completed earlier than expected also. More

by Cate X
Recommend Dealer
Yes
Employees Worked With
I think it was Edward, super nice guy and really helpful
Jan 09, 2020 -

Genesis of Milwaukee responded

Cate, We are so thrilled to hear you were taken care of throughout your whole service visit! We hope to see you again in the future!

January 08, 2020

Oil change We had to do a drop off, since there was no option to wait. This was inconvenient, but we had a free oil change coupon. More

by RANDYCERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 09, 2020 -

Genesis of Milwaukee responded

We really appreciate your feedback, Randy.

January 08, 2020

Alicia is excellent! They are very upfront & honest, which is very refreshing. I will continue to drive more than 25 miles to have my Hyundai serviced at Boucher. More

by ERVANY23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 09, 2020 -

Genesis of Milwaukee responded

We ride with you every mile! Thanks for the review!

January 08, 2020

Jean was very helpful. She gave us clear and concise replies to our inquiries. She also timely updates about our car serivice. Car service was also excellent. We noticed much more smoothness in our driv More

by LIZAANNAANTONY
Recommend Dealer
Yes
Employees Worked With
Jean sommers
Jan 09, 2020 -

Genesis of Milwaukee responded

We look forward to continuing to provide you with amazing service here at Boucher!

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