Genesis of Milwaukee

Great experience, Nelson was very helpful and was able to help me get my car serviced quickly even though I scheduled the wrong appointment type. My only complaint is with trying to complete this survey help me get my car serviced quickly even though I scheduled the wrong appointment type. My only complaint is with trying to complete this survey. It’s requiring me to log in and apparently I have an account so I have to reset a password for an account I didn’t realize I had. This is really annoying and I could see people not wanting to be bothered to leave a survey. And because I had to reset my password, I had to do the survey a second time. This nuisance could negativity affect the scores for your associates. But this is not Nelson’s fault and I want him to know I really appreciated his help! More

Nelson explained things well after my oil change and was very nice. I wish there was more Saturday oil change available as you have to book months in advance for this. very nice. I wish there was more Saturday oil change available as you have to book months in advance for this. More

Staff courteous and prepared for work scheduled. I waited for my car and it was finished in the timeframe I was promised. I will return. for my car and it was finished in the timeframe I was promised. I will return. More

Very accommodating, explained the process and went over all the results thoroughly. Definitely recommend this dealership for both service and sales. Fawn helped go over some questions regarding settings et all the results thoroughly. Definitely recommend this dealership for both service and sales. Fawn helped go over some questions regarding settings etc and was not the original sales person. Will ask for her for future purchases. More

I normally avoid going to car dealership. The experience I had. I would not haste to come back and recommend to friends and family. This was the first time I have had a good experience buying a car. I had. I would not haste to come back and recommend to friends and family. This was the first time I have had a good experience buying a car. More

The service staff is always welcoming and accommodating to meet our needs. It was very helpful to have a shuttle ride back home until the work on our vehicle was completed. to meet our needs. It was very helpful to have a shuttle ride back home until the work on our vehicle was completed. More

The process was kind, fast, efficient and didn’t take long, the representative helped me get the approval rapidly. I took the car right away long, the representative helped me get the approval rapidly. I took the car right away More

Fast service. Fully informed of what was going to be done. Good spot to wait. Love the car wash. There are Very friendly people work there. done. Good spot to wait. Love the car wash. There are Very friendly people work there. More

clean people very nice brought car back clean right on schedule ask all the right questions asked if i had any concerns overall things were good. schedule ask all the right questions asked if i had any concerns overall things were good. More

The service dept. Was very friendly and prompt. They took less than a hour to change oil, rotate tires, inspect vehicle and was the vehicle. Good job service center! less than a hour to change oil, rotate tires, inspect vehicle and was the vehicle. Good job service center! More