Genesis of Milwaukee
Waukesha, WI
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1,648 Reviews of Genesis of Milwaukee
Great customer service Darlene is great. She gives great customer service and goes out of her way to make sure ur experience goes very well and if u need anything, As in my Darlene is great. She gives great customer service and goes out of her way to make sure ur experience goes very well and if u need anything, As in my case I needed a ride from Oak Creek to Waukesha to pick up my purchase, She sent someone to pick me up. A few days later, She called to check that everything was going well with my new car. Thank u very much Darlene. More
Service Experience Randy M. communicates well and is very responsive to the customer. When the recall work was going to take longer than expected, he promptly reached o Randy M. communicates well and is very responsive to the customer. When the recall work was going to take longer than expected, he promptly reached out to update me and extend the loaner vehicle to the next day. More
Best car buying experience ever. Mike L. was prompt and extremely informative without being excessive or dragging out the process. He got us in the exact vehicle that we wanted and it Mike L. was prompt and extremely informative without being excessive or dragging out the process. He got us in the exact vehicle that we wanted and it was a quick no-hassle experience. Boucher has our business going forward. More
Great service My advisor Edward Phelps was very friendly and answered all my questions. The service i had done also was pretty quick so everything went very smooth! My advisor Edward Phelps was very friendly and answered all my questions. The service i had done also was pretty quick so everything went very smooth! More
Good service Fast and good service. Thanks for Dan to take care of my car. And also advice that in need to repair two things the next time. Fast and good service. Thanks for Dan to take care of my car. And also advice that in need to repair two things the next time. More
Like No Other Always have had a good experience. It’s refreshing to receive such good customer service. Always needed shuttle, Keith is always pleasant and on time. Always have had a good experience. It’s refreshing to receive such good customer service. Always needed shuttle, Keith is always pleasant and on time. John recalled previous appointment and Randy very accommodating as well. Cookies in the car topped it off. More
Easy Car Buying Experience I scheduled a test drive online, which was incredibly easy. When I got there Dan met me at the door and had the car pulled into the building form me t I scheduled a test drive online, which was incredibly easy. When I got there Dan met me at the door and had the car pulled into the building form me to easily see and take for a test drive. I quickly decided that I wanted to buy the car and Dan went to work to get financing for me. The entire process easy, low stress and took less than two hours. After the sale Dan followed up with me to make sure everything was good with the car and that I was still happy with my purchase. It was an overall great experience! More
The Best Ever Luke and Elliott were very professional and comfortable to work with, as was the finance officer. It’s the first time I’ve enjoyed purchasing a car. I Luke and Elliott were very professional and comfortable to work with, as was the finance officer. It’s the first time I’ve enjoyed purchasing a car. I only wish it took less time, but understand that there are many details that need to be worked on and resolved. So happy with my new Lexus! More
New Tires I had new tires placed on my Tucson. The service manager said he would call if the wheels needed alignment. Unfortunately, I cannot answer my cell p I had new tires placed on my Tucson. The service manager said he would call if the wheels needed alignment. Unfortunately, I cannot answer my cell phone during the day. The service manager, Randy, did call and leave a message. My husband, who had off that day, called to tell the service department we would like the alignment. My husband left a voice mail with Randy. Then I received 2 more messages late afternoon asking if we wanted the wheels aligned. My husband called again and talked with a new service technician. Basically, they quickly aligned the wheels. Although we had to wait for an hour before picking the car up. Please check voice mail messages. Although there was a lack of communication, we are happy so far with the tires. More
awesome Chris Baker was fantastic. Delivery was smooth and informative. A great experience. i would recommend this dealership to anyone. First class all t Chris Baker was fantastic. Delivery was smooth and informative. A great experience. i would recommend this dealership to anyone. First class all the way. Thank you. More






