Genesis of Naples - Service Center

Performance uneven. Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not r Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not ready late on a Friday PM. Some advisors, like Peter Franks, are outstanding. More

I think all dealers lie about having loaner cars. They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same d They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same dirty way it was brought in. I always got a car wash with any luxury car I brought for service. Theses cars are not treated like luxury cars. That is a big problem for Genesis. Ser vice needs to pick up a bit and be more accomodating. More

Friendly, courteous, personable and quick The dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from my home. More

I drive from Weston all the way to Naples just to get service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. And I have a dealer in my town More

Great service. Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit ca Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit card More

Courteous service, professional. Had to wait too long for an ordered part. No loaner available. Had to wait too long for an ordered part. No loaner available. More

Excellent service JC the service rep was superb his attention to details was above and beyond my expectations attention to details was above and beyond my expectations More

I had a good experience with Genesis of Naples this past week. Thank you very much. week. Thank you very much. More

JC in service is young and a real pro. I hope he'll be around with them a long time. He has a good future ahead of him. I hope he'll be around with them a long time. He has a good future ahead of him. More

Always professional! Extremely knowledgeable! Great attention to the needs of the customer! Always on time! Pavel, Peter, and JC are superb!! Extremely knowledgeable! Great attention to the needs of the customer! Always on time! Pavel, Peter, and JC are superb!! More