Genesis of Naples - Service Center

The dealership was fair with their negotiations, and they were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. More

I'm always treated with respect by the service staff. Service Advisor Pawel Bartnicki ensures I'm completely satisfied before leaving with my car. In Sales, Product Specialist, Arli Fritz has followed up Service Advisor Pawel Bartnicki ensures I'm completely satisfied before leaving with my car. In Sales, Product Specialist, Arli Fritz has followed up with me multiple times to see if there is anything else I need assistance with regarding my GV80. Great team. More

Took six weeks to get an appointment for an oil change. Then no loaner car. Then no loaner car. More

Very efficient in servicing my G80. Nice overall experience. Will go back in the .future Nice overall experience. Will go back in the .future More

Peter Frank’s is very good and professional at his job. Great guy and kept me informed on my car as it was being serviced Great guy and kept me informed on my car as it was being serviced More

Here’s a five-star review you could consider: ⭐⭐⭐⭐⭐ “I couldn’t be more impressed with Peter and his team! From start to finish, they went above and beyond to ensure my needs were m consider: ⭐⭐⭐⭐⭐ “I couldn’t be more impressed with Peter and his team! From start to finish, they went above and beyond to ensure my needs were met. The level of customer service they provided was exceptional – responsive, thoughtful, and always willing to go the extra mile. Highly recommend them for anyone looking for outstanding service! More

This is the first major purchase for a vehicle in many years. In finding my Genesis GV80 of course I was very nervous about a major purchase 1800 miles away, but having Purchased my vehicle from Tamiami o years. In finding my Genesis GV80 of course I was very nervous about a major purchase 1800 miles away, but having Purchased my vehicle from Tamiami of Naples put me totally at ease after communicating with my sales representative Anthony Catalina. Anthony made the sale of my vehicle very comfortable and seemless. I flew in to Florida, he picked me up at the airport and we had a great connection. He went over the car completely and made sure I was very familiar with the vehicle. Told me to call anytime. I was very impressed with how this dealership and its employees treats their customers. I would buy another vehicle from them in the future for sure. Don't hesitate to give them a call no matter where you are in the US. Thanks for my new car, I completely love it! Scott Farnett -Baldwinsville N.Y. More

My only issue is it took 6 weeks to get a service appointment. I love my Genesis but if this is how it is going to be, I will never buy another one. That is ridiculous. appointment. I love my Genesis but if this is how it is going to be, I will never buy another one. That is ridiculous. More

I love this dealership. This is my first Gensis suv. And it won’t be my last . they go out of their way to keep me informed when it will be delivered when it will be pick This is my first Gensis suv. And it won’t be my last . they go out of their way to keep me informed when it will be delivered when it will be picked up wonderful Dealing with this Gensis dealer More

We can’t say enough about Steve Kalinowski and his team at Genesis of Naples. They have been honest, straightforward and knowledgeable. Steve has been an excellent communicator and has proactively reached at Genesis of Naples. They have been honest, straightforward and knowledgeable. Steve has been an excellent communicator and has proactively reached out to us regarding everything related to our purchase. Steve doesn’t always have an answer on the spot…..no one does. But - he always finds out the correct answer and follows up with us. That builds trust which is so important in any transaction. Our initial experience with another salesperson got off to a very bad start. Steve (and Greg Abrams (sp?) really helped to turn that around for us. We would definitely recommend Steve to anyone who is interested in buying a Genesis vehicle. Please let Steve know how much we appreciate our relation with him. He can be reached at (505) 231-5594. I know this because he provided us with his number to personally be available at all times. Thank you Steve! More