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Genesis of Naples - Service Center

Naples, FL

4.5
338 Reviews
Call Service Center (239) 325-1999

338 Reviews of Genesis of Naples - Service Center

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January 10, 2025

Professional, on schedule pickup & drop off of courtesy vehicle, accommodating to my schedule & location, communication. More

by Khinkson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Jan 10, 2025 -

Genesis of Naples responded

We're delighted to hear that our team at Genesis of Naples met your expectations with professional service and convenient scheduling. Thank you for sharing your experience!

January 09, 2025

Everyone at Genesis of Naples especially JC we’re helpful and very courteous throughout our service appointment. More

by REL28623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that JC and the team at Genesis of Naples provided you with helpful and courteous service. Thank you for sharing your experience!

January 09, 2025

Extremely professional, courteous and care about the customer. Peter in service is fabulous and reaches out to communicate what is being done and when the car is ready! 5 star rating for sure!!! More

by JOHNDCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in service
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Jan 10, 2025 -

Genesis of Naples responded

John, we're delighted to hear that Peter and the Genesis of Naples team provided you with such a professional experience. Thank you for your 5-star rating!

January 08, 2025

As usual, we had a great experience dealing with the Genesis dealer in Naples. Peter Franks was very professional and helpful. More

by tcmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
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Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that Peter provided a professional and helpful experience at Genesis of Naples. Thank you for your continued support, and we look forward to serving you again!

January 08, 2025

Genesis of Naples provided exceptional service. They fit me in a week before my appointment to accommodate my travel schedule and did a great job with all my repairs. I was very pleased with the More

by scottpgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel, Peter
Report | Print
Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that Genesis of Naples was able to accommodate your schedule and provide exceptional service. Thank you for sharing your positive experience, and we're glad everything went smoothly with your repairs!

January 06, 2025

My check in for appointment was very easy and the work was completed at time promised More

by ART26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall service coordinator
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Jan 07, 2025 -

Genesis of Naples responded

Thanks a bunch, from the Genesis of Naples Team! It was a pleasure to assist you.

January 05, 2025

Great! Pavel was very professional. You need more loaner cars available for customers to take More

by candicekehoedesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
Report | Print
Jan 06, 2025 -

Genesis of Naples responded

We appreciate your praise for Pavel and your feedback about the loaner options here at Genesis of Naples. Thank you!

January 05, 2025

So fate it has always been a great experience. The sales men and service are outstanding. More

by PNRFLODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Genesis of Naples responded

It means so much to us to see your review! Thanks from the team at Genesis of Naples.

January 05, 2025

Wonderful service center. They picked up our car on time and gave us a loaner for the day. Car was serviced and delivered back to us clean and all items were taken care of u More

by LIZMUNZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
they were not listed
Report | Print
Jan 06, 2025 -

Genesis of Naples responded

Thank you for sharing your experience with Genesis of Naples! We're delighted to hear that our service center met your expectations and made the process convenient. We appreciate your support and look forward to serving you again in the future!

January 05, 2025

JC was outstanding. A a a a a a a a a a as a a More

by joehanzek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in servicr, Todd Schwoerer
Report | Print
Jan 06, 2025 -

Genesis of Naples responded

Joe, thanks for the shoutout to JC! We appreciate your support here at Genesis of Naples.

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