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Genesis of Naples - Service Center

Naples, FL

4.5
277 Reviews

277 Reviews of Genesis of Naples - Service Center

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September 18, 2024

The whole process was professional well organized and effective . I’m more than satisfied with my Genesis and the service provided! More

by artgb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Sep 18, 2024 -

artgb15 responded

Peter your company should stand proud of selecting to manage the service rendered ! You’re a true professional and made the process effortless in meeting my needs ! Hopefully your recognized as the protector and a true keeper in the Genesis organization.

Sep 18, 2024 -

Genesis of Naples responded

We are glad to hear that our Genesis of Naples team has provided excellent service. We will share your kind words with Peter. Thank you for your support!

August 20, 2024

We recently had our car serviced in Naples. JC was our contact person and we cannot say enough about his professionalism and outstanding customer service!!! More

by Cairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Aug 21, 2024 -

Genesis of Naples responded

Thank you for sharing your experience! We're delighted to hear that JC provided exceptional service during your visit at Genesis of Naples. We appreciate the kind words and look forward to serving you again!

August 11, 2024

Excellent Service Dept. . They keep you well informed and make your visit a good experience. More

by Chrissie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawtel
Aug 12, 2024 -

Genesis of Naples responded

Everyone here at Genesis of Naples appreciates the positive feedback. Thank you, Chrissie!

July 24, 2024

Courteous, efficient describe my views of Genesis of Naples. JC was particularly helpful in answering my questions and resolving my problem. More

by johnferriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Michelle Leon
Jul 24, 2024 -

Genesis of Naples responded

John, we're glad to hear JC was able to assist you and that your experience at Genesis of Naples was courteous and efficient. Thanks for the positive feedback!

July 11, 2024

Great Service - work on time promised Advisor was highly appreciated Very satisfied with work done More

by chuckvuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks, Michelle Leon
Jul 11, 2024 -

Genesis of Naples responded

Thank you for the kind words! We're delighted to hear that our team at Genesis of Naples provided timely and satisfactory service. We appreciate your support and hope to see you again in the future!

July 07, 2024

Always a pleasant experience seeking assistance with service department. Staff is friendly, knowledgeable, and ensure they get to the root of the matter. Thanks and keep up the good work. More

by Brendalmaxey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Jul 08, 2024 -

Genesis of Naples responded

We're delighted to hear that our service department at Genesis of Naples consistently provides you with a pleasant experience. Thanks for the kind words and support!

July 04, 2024

Once you get an appointment it has very nice (multiple) waiting rooms with a coffee maker and snacks. They are a little overbooked and we have had to wait well beyond the appointment time (overnight) for t More

by FLORIDA ROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in service
Jul 10, 2024 -

Genesis of Naples responded

Thank you for sharing your experience. We're glad to hear you enjoyed the amenities at Genesis of Naples, but we apologize for any inconvenience caused by the wait time. Your feedback is valuable and will help us improve our scheduling process in the future!

June 28, 2024

Pawel was very courteous. A pleasure to work with. Thorough. Convenient location. Love my Gensis. More

by Slass
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 28, 2024 -

Genesis of Naples responded

Thank you for giving a shoutout to Pawel and leaving Genesis of Naples a five-star review!

May 13, 2024

A favorable service experience result with thanks to Pawel for his attention, guidance and follow up More

by rodrigj0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
May 14, 2024 -

Genesis of Naples responded

Thank you for choosing Genesis of Naples! We love to hear you had a great experience with Pawel. Have a stellar day!

April 08, 2024

Very pleased with the courteous service we were given. Pawel was very kind and knowledgeable More

by Sunshine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and also Pawel
Apr 09, 2024 -

Genesis of Naples responded

We are glad to hear that Pawel and the team provided excellent service. Thank you for sharing this kind feedback with all of us at Genesis of Naples!

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