Genesis of Naples - Service Center

Genesis of Naples Sales and Service is tremendous ! !! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery throu !! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery through 21 months of great customer service. Never a problem or an issue when you work with the best in the car industry. Keep up the good work and excellent service. Thanks, Scott W. (2021 Genesis G70 3.3 T owner) More

Amir, the person who was responsible for my satisfaction was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership. More

courteous and pleasant staff, excellent waiting room and refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately cle refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately clean. More

The were efficient and helpful when taking care of my concerns. Thank you for your service. concerns. Thank you for your service. More

Extremely accommodating to customer’s request. Very professional staff from sales to service department. A great experience. Very professional staff from sales to service department. A great experience. More

I bought a new Genesis GV80 in 2021. I love this car. I follow my service plan according to the plan agreement. I can not say enough positive comments about Pawell. He is respectful and I love this car. I follow my service plan according to the plan agreement. I can not say enough positive comments about Pawell. He is respectful and always nice. My car is always ready at the time stated. All the service has been done. Then to top it off, my car is returned washed and cleaned inside immaculately. Genesis of Naples is a wonderful company to do business with. The reason being they hire top not service specialists. Oh, one other comment. I had a service light come on…return car to service immediately. It scared me because the car was new. I called Pawell and he said yes come right over. He figured out the issue immediately. I didn’t tighten my gas cap enough. He was so nice about my error. He handled this situation so beautifully. Kudos to you Pawell. More

I have a 3 year history with this dealership and have had excellent service. I had a glitch on my last visit, but my concerns were addressed. I have had no further issue with my car. I appreciated the fol excellent service. I had a glitch on my last visit, but my concerns were addressed. I have had no further issue with my car. I appreciated the follow-up call from the service technician to make sure I was satisfied. I did have a big issue with the phone service. Push one, push two, etc. Six minutes later I ended up being transferred to some car mall in Ft. Myers! I decided to drive over rather than begin the phone process all over. More