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Genesis of Naples - Service Center

Naples, FL

4.5
338 Reviews
Call Service Center (239) 325-1999

338 Reviews of Genesis of Naples - Service Center

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December 08, 2024

Nice professional service and communication. Peter is an excellent service rep. and I appreciate a comfortable clean environment to wait. More

by cnicholson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter franks, Todd Schwoerer
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

Thank you for the kind words! We're delighted to hear that Peter and our team at Genesis of Naples provided a comfortable experience. We appreciate your support!

December 07, 2024

Excellent Service! Friendly, efficient and caring! Unexpected flat tire, came in same day, New tire in an hour! More

by jv_marti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

JV, we're delighted to hear that our Genesis of Naples team was able to assist you quickly and efficiently with your tire issue. Thank you for sharing your positive experience!

December 07, 2024

Peter is an asset! Organized, professional, communicative, friendly, kind and caring - he has earned my trust! ***** More

by tommyfrange
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that Peter made such a positive impression during your visit to Genesis of Naples! Thank you for sharing this wonderful feedback, and we look forward to serving you again in the future.

December 07, 2024

JC did another outstanding job and orchestrating the service with the loaner- always a pleasant experience:) More

by ride2xs
Recommend Dealer
Yes
Employees Worked With
JC @service
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that JC provided another outstanding service experience at Genesis of Naples! Thank you for sharing your positive feedback, and we look forward to serving you again.

December 05, 2024

Service was completed professionally and timely. Service technicians were very informative as to services required. More

by bob.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel, Peter, J.C.
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

We're delighted to hear that our service technicians at Genesis of Naples provided you with professional and timely assistance. Thank you for sharing your experience!

December 04, 2024

Very satisfied with work done - wait time was 2 hrs for oil change and tire rotation but it is busy season in Naples and was not surprised by wait time More

by chuckvuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Dec 11, 2024 -

Genesis of Naples responded

Thank you for your patience and understanding during the busy season at Genesis of Naples. We're glad to hear you're satisfied with the work done, and we appreciate your feedback!

November 30, 2024

Service was good. Took a little longer than I would have liked, but service very busy. More

by lk239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Dec 02, 2024 -

Genesis of Naples responded

Thank you for your feedback. We hope to have the opportunity to improve your wait time at your next visit to Genesis of Naples!

October 30, 2024

Great service and on time completion of scheduled service would recommend dealer service. Easy to do business with More

by Larrycav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Oct 30, 2024 -

Genesis of Naples responded

Larry, we're glad to hear you had a great experience with our team at Genesis of Naples. Thank you for recommending us and highlighting the ease of doing business here!

October 09, 2024

Service personnel are always professional and nice. Yet, it can be a bit challenging when trying to contact someone specifically, and they’re always good with complimentary services. More

by much2contain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Oct 09, 2024 -

Genesis of Naples responded

Thank you for sharing your feedback! We're glad to hear that our Genesis of Naples team provides professional and friendly service. We appreciate your patience and your feedback. We're always here to assist!

September 18, 2024

Good sales team and very responsive service department which takes maintenance and updates to electric vehicles seriously More

by harryshiroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Report | Print
Sep 19, 2024 -

Genesis of Naples responded

Harryshiroff, we're glad to hear that our sales team and service department at Genesis of Naples met your expectations. Thanks for the positive feedback!

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