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Genesis of Naples - Service Center

Naples, FL

4.5
324 Reviews

324 Reviews of Genesis of Naples - Service Center

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December 28, 2022

The were efficient and helpful when taking care of my concerns. Thank you for your service. More

by Braunmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel, Service Advisor , Michelle Leon
Dec 28, 2022 -

Genesis of Naples responded

Thank you for the kind review of us here at Genesis of Naples. We appreciate it!

November 18, 2022

Extremely accommodating to customer’s request. Very professional staff from sales to service department. A great experience. More

by cmdr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pawel (Genesis)
Nov 18, 2022 -

Genesis of Naples responded

We couldn't ask for a better review! Thanks for supporting Genesis of Naples with such stellar praise. Our entire team is grateful to help!

September 20, 2022

I bought a new Genesis GV80 in 2021. I love this car. I follow my service plan according to the plan agreement. I can not say enough positive comments about Pawell. He is respectful and More

by Loulou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawell
Sep 20, 2022 -

Genesis of Naples responded

This review has truly made our day! It is wonderful to know that Pawell and the team went above and beyond to make your experience a great one. Thank you so much for supporting Genesis of Naples and congratulations on your new GV80. Please let us know if you need anything down the line.

September 02, 2022

I have a 3 year history with this dealership and have had excellent service. I had a glitch on my last visit, but my concerns were addressed. I have had no further issue with my car. I appreciated the fol More

by Kami
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pawel
Sep 02, 2022 -

Genesis of Naples responded

Thank you for taking a moment to give us your kudos. It's always wonderful to hear from our happy customers and we will certainly look into this matter with the phones. If there is anything else we can do for you, please reach out. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

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