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Genesis of New Orleans

Metairie, LA

4.9
42 Reviews
The team at Genesis of New Orleans would like to welcome you to our dealership in Metairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Metairie, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Metairie count on the high-quality vehicles and services found at Genesis of New Orleans, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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3240 Power Boulevard

Metairie, LA

70003

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Showing 42 reviews

May 15, 2025

I had the absolute best experience at the Genesis of New Orleans dealership. I was treated so well and they really took care of me. More

by ASIA HOOKFIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheena Cheneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words, Asia! We're thrilled to hear that you had such a positive experience at Genesis of New Orleans. Providing exceptional service and care to our customers is our top priority, and it’s wonderful to know that we succeeded in making your visit memorable. We truly appreciate your feedback and look forward to seeing you again.

May 15, 2025

Personal but professional,easy to deal with-spent much time helping us learn how to use vehicle electronics More

by docfinn2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheena Cheneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We’re thrilled to hear that you found our team both personal and professional, and that you appreciated the time spent to help you learn about your vehicle's electronics. Your satisfaction is our priority, and it's great to know that we were able to meet your expectations.

May 11, 2025

Excellent service, conscientious salespeople and best car on the market today. This is my 4th genesis and it's the best car I've owned. More

by sharonnola62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Genesis of New Orleans responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team and that you're enjoying your Genesis. It's always a pleasure to hear from our loyal customers, and we're delighted that this is your fourth Genesis vehicle. Your kind words are greatly appreciated and motivate us to maintain our high standards.

May 10, 2025

Very direct and knowledgeable. Salespeople were friendly and answered all questions we had. Great experience. More

by BETSY.SNOW
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us, Betsy. We are thrilled to hear that our team was able to provide you with knowledgeable and friendly service. Your kind words are greatly appreciated.

May 04, 2025

Adam and Sam were very helpful. They took the time to update the vehicle software and show us the operating systems and answer our quick. More

by WORKOUT600
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that Adam and Sam were able to assist you effectively by updating your vehicle's software and explaining the operating systems. Your feedback is greatly appreciated, and we're thrilled to know you had a pleasant visit.

May 04, 2025

Everyone was friendly and professional. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience. More

by jward1733
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
May 05, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words! We are delighted to hear that you had a pleasant experience with us. It's wonderful to know that Hunter and our team were able to provide you with the friendly and professional service we strive for. Your feedback is greatly appreciated.

May 03, 2025

Great service, kind and professional team members. Friendly smiles and welcoming attitudes by everyone at the dealership. More

by DONNIEPICOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We’re delighted to hear that our team’s professionalism and friendly demeanor made your visit enjoyable. Your kind words are greatly appreciated and motivate us to continue providing excellent service.

May 03, 2025

Professional, very helpful Made sure I was updated on the status of my vehicle and done in a timely manner. More

by ADAMBLAZIO1
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
May 05, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team was able to keep you updated on your vehicle's status and complete everything in a timely manner. Your feedback is greatly appreciated and encourages us to continue providing exceptional service.

April 30, 2025

Went in for tire replacement but a day later all tire monitoring system failed I'm waiting for sensor to come in and will have to go back to the dealership now for a 3rd visit. More

by TWALTHERS
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
May 01, 2025 -

Genesis of New Orleans responded

Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered with the tire monitoring system. Your feedback is important, and we appreciate your patience and understanding as we resolve the issue.

April 28, 2025

Upon my arrival at the dealership, I was greeted by two associates. They directed to Jeremiah's office. Jeremiah was very courteous and helped me greatly. He took my car to the service department. I had to More

by MISTERDROB1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Bouie
Apr 29, 2025 -

Genesis of New Orleans responded

Thank you for sharing your experience with us. We're delighted to hear that Jeremiah and our team provided you with courteous and helpful service. Your feedback is greatly appreciated, and we're pleased that you were satisfied with the assistance you received during your visit.

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