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Genesis of New Orleans

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.9
34 Reviews
The team at Genesis of New Orleans would like to welcome you to our dealership in Metairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Metairie, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Metairie count on the high-quality vehicles and services found at Genesis of New Orleans, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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3240 Power Boulevard

Metairie, LA

70003

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Showing 34 reviews

March 14, 2025

Knowledgeable, respectful of my time , easy to work with & very friendly! I would recommend to family & friends! More

by dhs00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Genesis of New Orleans responded

Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. It’s wonderful to know that our team was able to meet your expectations with their knowledge and friendly service. Your recommendation means a lot to us, and we truly appreciate your kind words.

March 10, 2025

Professional and knowledgeable. Very Honest about cost and the finance process. I'm very happy with my purchase. More

by DANIELLE.ALUOTTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Genesis of New Orleans responded

Thank you for your kind words, Danielle.aluotto. We're delighted you appreciated our professionalism and honesty throughout the process. It's wonderful to know you're happy with your purchase, and we truly value your feedback.

February 28, 2025

Very Professional and Knowledgeable, Great Staff and a clean environment. Thanks too the Service Department. More

by COLLINSGIOVANNI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our staff professional and knowledgeable and that you appreciated our clean environment. Your feedback is greatly appreciated and will be shared with our service department.

February 27, 2025

i was very pleased with the dealership. They were very helpful,courteous and polite.They explained all i needed to know about this transaction. More

by cgmelville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for sharing your experience with us. We're delighted to hear that our team was helpful, courteous, and informative during your visit. Your satisfaction is our priority, and your kind words mean a lot to us.

February 26, 2025

First class dealership, very helpful very knowledgeable, took care of my needs timely and efficiently More

by hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you, Hogan, for your kind words. We're thrilled to hear that you had a positive experience with us at Genesis of New Orleans. Our team strives to provide knowledgeable and efficient service, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering first-class service.

February 26, 2025

Excellent facility first class people from the moment I step foot in the facility with nothing but professionalism I would recommend them to everyone and have the elegant Car of genesis thank you ever so m More

by O G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service rider Blythe was aggressive of fresh air. She helped me out immensely thank you ever so much Best Buy have a blessed and wonderful day.
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Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for your wonderful review. We are thrilled to hear that you had such a positive experience with us and that our team provided the professionalism you deserve. It's great to know that you enjoyed your time at our facility and are pleased with your Genesis vehicle. We truly appreciate your recommendation and your kind words motivate us to continue delivering exceptional service.

February 23, 2025

Great routine maintenance on my gv80. Everyone was courteous and knowledgeable. Service was quick Now it’s a temporary building while they start new construction of permanent location. More

by AJAUFRE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with the maintenance service for your GV80. We're delighted to hear that our team was courteous and knowledgeable, and that the service was efficient. We appreciate your understanding and patience as we work from our temporary building. Your feedback is greatly valued.

February 23, 2025

Great customer service. I understand it’s a new location but a difficult to get to. Super thankful that was able to have a loaner but I’m upset that my vehicle didn’t get de More

by ANMERCADAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for your feedback and for choosing Genesis of New Orleans. We're happy to hear that you appreciated our customer service and the loaner vehicle. We apologize for any inconvenience you experienced in reaching our location and for any miscommunication regarding the detailing of your vehicles. Your comments are invaluable in helping us improve our services. If you have any questions or would like to elaborate on your experience further, then please give our General Manager, Chad Kent, a call at 504-216-4500 or email him at ckent@genesisofneworleans.com.

February 19, 2025

Staff is great! And the temporary building is definitely nice I can't wait for the new building and purchasing my next vehicle. More

by CHARLES.LEWIS86797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Mar 10, 2025 -

Genesis of New Orleans responded

Thank you, Charles, for your kind words about our staff and facility. We're thrilled you're looking forward to our new building and your next vehicle purchase with us. Your enthusiasm means a lot to our team.

February 17, 2025

Excellent. Extremely helpful. Very accommodating and polite.very courteous. I coul say so much more. Dealing with Genesis NOLA was effortless and pleasant. More

by FAVRETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words and for taking the time to share your experience. We're happy that your visit was effortless and pleasant and that our team was able to provide you with helpful and courteous service. Your feedback is greatly appreciated and serves as wonderful encouragement to our team.

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