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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
371 Reviews

371 Reviews of Genesis of Northwest San Antonio - Service Center

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July 25, 2025

Team went above and beyond! ! They were helpful and accommodating with my very busy schedule More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle
July 25, 2025

Very professional and courteous professional dealership. I was gtreeted upon arrival by Mr. Williams and escorted to the lounge area until vehicle was completed. More

by TMAYERS8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 23, 2025

Jerry in service and Andrew in Finance were both very helpful. I also appreciated being met when I arrived. More

by MSHARP3841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 21, 2025

Everyone is professional and courteous. I appreciate the quick level of service and comfortable atmosphere. More

by Utklutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
July 20, 2025

Everyone was exceptional. Most accommodating. Perfect salesman- Poli. Hope service is equal. Time will tell. More

by Phil84
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sharon, Poli
July 19, 2025

Advisor reached out promptly upon completion of repair, when calling in to inquire about warranty coverage for concern answers were precise and prompt. Vehicle was dropped off for warranty concern for AC, More

by INFINITI OF BOERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle McBride
July 19, 2025

Super job by Jerry and all mechanics associated with this visit!! Thank you to all!! More

by UNH Grad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
July 19, 2025

My experience was professional and polite from the moment I walked into the service door! Belle and Danny at the service desk researched products and answered all my questions! Jerry Williams was my service More

by Mizawanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 19, 2025

I own a new GV70 and went into the dealership for routine maintenance. Very easy to make my appointment and upon arrival, I was greeted by a very friendly service advisor. My vehicle was serviced promptly More

by alanandkaywest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle McBride
July 18, 2025

SUPER support by Jerry and the entire maintenance team! ! Made the appointment--easy. Showed up 15 minutes early. The team started work on my car 10 minutes early. Thank you!! More

by UNH Grad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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