Back

Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
386 Reviews

386 Reviews of Genesis of Northwest San Antonio - Service Center

Sort by
August 14, 2025

Gayle in service was very helpful and professional. Thanks to Ahmed for explaining the tech features in my vehicle. More

by edcoker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle, Ahmed
August 08, 2025

Outstanding service and customer care with a great smile, keeping us in the loop all throughout the process More

by UBONRTAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serivice Manager
August 07, 2025

I had taken my car to another dealership and they had it for 19 days and still had not looked at it. I called Northwest San Antonio and spoke with Jerry and he had me in later the next day. They diagnosed More

by jbtexas62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Max
August 05, 2025

Never going back after this issue is fixed. Arrogant service person and poor communication too. More

by snunnelly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
August 04, 2025

Great no hassle dealership. Always available to answer questions promptly and service is top notch! More

by thomas0852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle McBride
August 02, 2025

Service was what I expected from a genesis dealership. Efficient and courteous. 1000 times better than East SA dealership. More

by jbtexas62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
August 01, 2025

They are great. I have always been treated very well there. Matt and his team are always willing to help! More

by rmrossiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Matt
August 01, 2025

The service was the best. I appreciated the details of my entire experience there. I will be back for sure More

by RAULRUBIO.OIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
August 01, 2025

Excellent Customer Service. Enjoy the dealership and love that i have this new Genesis GV 70. More

by shopping4fun53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase and Ruben
July 30, 2025

Excellent customer service, nice waiting area. Thanks again. Professional technicians able to diagnose issues quickly. More

by MOCULVER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
1
...