Genesis of Northwest San Antonio - Service Center

I was well taken care of! I anticipated a long wait to have my Genesis repair completed since I had a Friday appointment, but after getting my loaner car dropped off in the mo I anticipated a long wait to have my Genesis repair completed since I had a Friday appointment, but after getting my loaner car dropped off in the morning, I received a call that afternoon that everything was complete. It was a pleasant surprise to get my vehicle back so quickly. The valet drop off/pick up service is so convenient. JC was great with communication and explained everything perfectly to me. I'm very appreciative. More

Top notch service! I made the appointmet without any problems, and was able to get in/out when I needed to. Thank you! I made the appointmet without any problems, and was able to get in/out when I needed to. Thank you! More

Jerry took care of my vehicle's wheel rash in one day. I am incredibly pleased with the results. I am incredibly pleased with the results. More

Service is ALWAYS outstanding. JC, Ruben, Jerry, Danny, Belle are all so nice and helpful. Always impressed with the level of care they put into servicing my G70. Great work!!! JC, Ruben, Jerry, Danny, Belle are all so nice and helpful. Always impressed with the level of care they put into servicing my G70. Great work!!! More

Always a great experience with Ruben and Jerry. I highly recommend not only a Genesis but also the service team at NW Genesis. I highly recommend not only a Genesis but also the service team at NW Genesis. More

I had a fantastic experience with the service department! From the moment I arrived, the service advisor was friendly, professional, and attentive to my needs. From the moment I arrived, the service advisor was friendly, professional, and attentive to my needs. More

Excellent customer service from JC, and all other Service Department employees. I had an easy time making a convenient appointment, and, as an added bonus, they wash your car. Waiting room and restrooms are Department employees. I had an easy time making a convenient appointment, and, as an added bonus, they wash your car. Waiting room and restrooms are clean and the waiting room is stocked with drinks and treats. JC is still helping me get some additional car repairs. Overall, a superb experience! Thank you. More

I'm from out of town and unexpectedly needed service before I left town and they were able to get me in same day and get my car fixed up! Jerry provided top notch service and Tim graciously gave us a ri before I left town and they were able to get me in same day and get my car fixed up! Jerry provided top notch service and Tim graciously gave us a ride so we could go eat lunch! Highly recommend! More

Your service manager, Jerry is the best. He's very accommodating and makes sure you are well taken care of and satisfied. I also really appreciate his positive attitude.. He's very accommodating and makes sure you are well taken care of and satisfied. I also really appreciate his positive attitude.. More