Genesis of Northwest San Antonio - Service Center

Fantastic service by Jerry and valet service by Nate and team! Picked up my car as scheduled and delivered same day as expected. Kept me informed and followed up. team! Picked up my car as scheduled and delivered same day as expected. Kept me informed and followed up. More

Great friendly service. Very efficient customer service. Great communication about my service and the condition of my vehicle. Very efficient customer service. Great communication about my service and the condition of my vehicle. More

Jerry does a great job. Communicates clearly and consistently during the entire process. Highly recommend for all service. Communicates clearly and consistently during the entire process. Highly recommend for all service. More

Everyone appreciates personalized service and I feel I receive it from JC, Sharon, and Nate. They all realize that they are in the customer satisfaction business and that the car is just a product; very s receive it from JC, Sharon, and Nate. They all realize that they are in the customer satisfaction business and that the car is just a product; very smart in my opinion. More

Best service staff EVER! !!! I couldn’t be more happy serving my vehicle with Genesis NW San Antonio !!! I couldn’t be more happy serving my vehicle with Genesis NW San Antonio More

Very good experience. Thank you. The car was nicely cleaned. We will come back soon Thank you. The car was nicely cleaned. We will come back soon More

Over 50 years of car buying and my experience at Genesis of Northwest San Antonio was absolutely the best one ever. From the first interaction with our salesman Ahmed through negotiations, financing, and fi of Northwest San Antonio was absolutely the best one ever. From the first interaction with our salesman Ahmed through negotiations, financing, and finally, the very detailed and thorough hands-on demonstration, this was such an enjoyable buying experience. Could not say enough good things about Genesis. More

Jerry Williams, the service manager is extremely professional and customer friendly. He kept me informed about the status of my vehicle and made sure I was aware of all the various amenities offered professional and customer friendly. He kept me informed about the status of my vehicle and made sure I was aware of all the various amenities offered during my wait. More

Terrific timely service from JC and the team at this Genesis dealership. This is the luxury experience I expected when I bought my GV 70 from a different dealership. After receiving frustrating and ine Genesis dealership. This is the luxury experience I expected when I bought my GV 70 from a different dealership. After receiving frustrating and inept service from 3 other Texas Genesis dealerships, I was losing confidence that Genesis could seriously deliver the full luxury package. I have not received this level of attention to details from Mercedes, Audi, BMW, or Lexus. More

Service provided ahead of schedule. Scheduled online, arrived early, car taken right in and service completed 10 minutes early. Scheduled online, arrived early, car taken right in and service completed 10 minutes early. More