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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
352 Reviews

352 Reviews of Genesis of Northwest San Antonio - Service Center

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December 27, 2024

Best service and customer experience. They keep you informed. The waiting area is very nice and well stocked with snacks and drinks More

by joclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
December 26, 2024

Service Advisot was outstanding, Facility is state of the art, customer seating area is extremely comfortable. Entire staff courteous and friendly! More

by GBROWNLOW60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Santibanez
December 19, 2024

Friendly, on time staff who anre eager to provide solid customer service without being obsequious. More

by CATHEARINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Hunter, jerry
December 19, 2024

The service was outstanding. Juan, the Service Advisor was especially responsive and helpful to my every need and question. Doug, who arranged for my loaner car was also very cou More

by GGGONZALES1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santibanez, Doug
December 15, 2024

I was met immediately, courteously, and professionally. The maintenance on my car was completed well & quickly. And Jerry even offered to round up a paint touch up pen for me. More

by maportele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Ruben.
December 15, 2024

Service department helped me with everything I needed. Fast and friendly people at the dealership More

by bjsanchez59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
December 14, 2024

Did what I asked, and cleaned the car which was extra and a big help, thanks! More

by cbeneke1958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
December 02, 2024

Jerry W the advisor made this an amazing experienced. I was well informed of the condition of my car and other option could be done in the dearest future.Thanks More

by rociolvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
December 01, 2024

Jerry Williams did a wonderful job. Kept me informed and was very prompt and courteous. John Gonzalez More

by JOHN@JDGASSOCIATES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jery Williams
December 01, 2024

JC is always responsive and trusting I know I can depend on him I appreciate how they clean my car More

by stephcoronado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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