Genesis of Northwest San Antonio - Service Center

Jerry Williams, the service manager is extremely professional and customer friendly. He kept me informed about the status of my vehicle and made sure I was aware of all the various amenities offered professional and customer friendly. He kept me informed about the status of my vehicle and made sure I was aware of all the various amenities offered during my wait. More

Service provided ahead of schedule. Scheduled online, arrived early, car taken right in and service completed 10 minutes early. Scheduled online, arrived early, car taken right in and service completed 10 minutes early. More

Fantastic new building. Excellent accommodations, speedy service and friendly staff. I would highly recommend this dealership for Genesis sales and service in San Antonio! Excellent accommodations, speedy service and friendly staff. I would highly recommend this dealership for Genesis sales and service in San Antonio! More

Ahmed was very knowledgeable and patient--and willing to put in extra work to accommodate Austin residents. put in extra work to accommodate Austin residents. More

Clean and Professional. JC is courteous and clearly explains issues and possible solutions. Will be calling him for my next service. JC is courteous and clearly explains issues and possible solutions. Will be calling him for my next service. More

Jerry was super helpful and customer service was 10+++! Car was ready ahead of schedule. Thank you! Car was ready ahead of schedule. Thank you! More

JC is amazing always very knowledgeable and helpful. He was able to tell me what was wrong with my vehicle. solve the problem and get me back on the road. He was able to tell me what was wrong with my vehicle. solve the problem and get me back on the road. More

I really loved the personal attention I received from everyone there. Very nice atmosphere as well. everyone there. Very nice atmosphere as well. More

I am happy with the service i received. They always take the time to listen to any concerns i have. They always take the time to listen to any concerns i have. More

My service advisor, JC, was helpful and attentive during my car servicing appointment. Went above and beyond for repeat business and excellent customer service. Will be coming back and have already told fri my car servicing appointment. Went above and beyond for repeat business and excellent customer service. Will be coming back and have already told friends and family about the amazing dealer experience. Thanks Genesis Northwest and keep it up! More