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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
338 Reviews

338 Reviews of Genesis of Northwest San Antonio - Service Center

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August 04, 2024

Great experience. The service reps were friendly and made sure I was comfortable while waiting. Beautiful new facility! More

by sandra.j.parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
July 28, 2024

Great service experience ! My car was picked up and dropped back off exactly on time . Jerry took great care of my car ! More

by KPWYBLE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Wiiliams
July 28, 2024

Great customer service. Excellent knowledge regarding services needed. Offered what was needed and didn't push for more. Thank you More

by MARGIL6506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
July 26, 2024

Love this new Boerne location for a Genesis dealership and service! Jerry Williams took such good care of us and our car for routine maintenance. He was professional and helpful, keeping us informed about More

by daisy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 24, 2024

The service was great. Best of all that you can view your vehicle while the service is being completed. The staff super friendly, helpful, thoughtful and professional. T More

by muniz_minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Santibanez
July 22, 2024

This is a wonderful dealership! I just love everything about it!! My sales rep. Shane Monroe was awesome, very knowable about the GV80 2025, his expertise is wonderful. Ken Flynn my More

by lestermoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Monroe, Ken Flynn & Jerry williams
July 21, 2024

JC is the best advisor out there! Make sure to give him a ring if ya need anything. More

by dannyflopez
Recommend Dealer
Yes
Employees Worked With
JC
July 17, 2024

Excellent service, and kept me updated. Very professional when they came to pick up my GV80 and when they dropped it off. Car was clean and looked awesome! More

by JMAJEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC and Nathan
July 17, 2024

Loud employees in lobby, had to return for engine light fix after I got out on road due to mechanic error, didn't blow out air filter as requested. More

by donyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
July 16, 2024

This was the closest dealership to me at the time and they did a state inspection on my car and had me back on the road in no time. JC was very helpful & professional and the gentleman who greeted me in More

by THEGREAT13.TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC & TIM
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