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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
354 Reviews

354 Reviews of Genesis of Northwest San Antonio - Service Center

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June 23, 2025

I receive great service every time i go there and i am treated very well. More

by ALANRHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 22, 2025

This dealership seems very clean and well organized. The sales team and finance team provided excellent service from initial welcome through driving away in our new Genesis! More

by eandkpyles
Recommend Dealer
Yes
Employees Worked With
Shane, Ken
June 20, 2025

Great experience. Was immediately greeted by service rep and within 30 minutes, they identified the problem. The service manager, Reuben, was extremely helpful. will More

by cleacoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Reuben
June 19, 2025

They are very sincere and nice peoples to deal with or trust to by vehicle from them. More

by ssosidele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
June 18, 2025

Very organized and customer service focused. On time and professional interactions. Highly recommend using their concierge services. More

by GARSUENBTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The valet group on the phone and in person were excellent. Good interpersonal skills.
June 16, 2025

Great service, as always. Repairs were completed as requested. The entire team was professional and courteous. More

by RLEE2231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 11, 2025

Always a great experience. My service advisor, Jerry always takes care of me - very knowledgeable, professional and friendly. More

by capoynter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 09, 2025

Each and every encounter with my Service Advisor, Jerry Williams, is an exceptional experience! Jerry is extremely responsive when I reach out to him, and he keeps me informed while my G80 is in for any ty More

by MIKKI.SALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry (Service), Alex (Sales), Valerie (Service)
June 09, 2025

Jerry and service techs took great care of our vehicle as always. Had an alert which was resolved in short time along with maintenance that was coming due. Great service all the way around! Waiting area wa More

by COLLINSTIM1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 06, 2025

This Genesis Dealership is the best and such a modern facility. The Service Dept is so amazing and very efficient. They really take care of your vehicle and you. I really enjoy being there. More

by afullquiver12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
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