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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
386 Reviews

386 Reviews of Genesis of Northwest San Antonio - Service Center

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July 30, 2025

Quick, thorough and efficient. This was the fastest I have ever gotten my car serviced at any dealership. More

by macwaddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
July 30, 2025

Jerry got me in and out quickly for an oil change and was helpful in explaining some other things to me as well. More

by TESSALULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 29, 2025

I did not get the names of the service department staff. Overall service was excellent. I wish I knew the service advisor name. The gentleman who picked up my GV80 was professional, and he explained the pro More

by larry.d.smith Senior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 29, 2025

Best customer service and experience ever! Highly recommend services for all your vehicle needs and the Genesis Vehicle is beautiful! More

by Slgoodson325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Jerry Belle, JP
July 29, 2025

Danny at customer service was very nice and very informative. Received professional service from Jerry and Ruben. I like the way Ruben broke down my AC issue in Layman terms for me to understand . More

by rosemedrano61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Jerry Williams and Ruben Rodriguez
July 25, 2025

Team went above and beyond! ! They were helpful and accommodating with my very busy schedule More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle
July 25, 2025

Very professional and courteous professional dealership. I was gtreeted upon arrival by Mr. Williams and escorted to the lounge area until vehicle was completed. More

by TMAYERS8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 23, 2025

Jerry in service and Andrew in Finance were both very helpful. I also appreciated being met when I arrived. More

by MSHARP3841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
July 21, 2025

Everyone is professional and courteous. I appreciate the quick level of service and comfortable atmosphere. More

by Utklutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
July 20, 2025

Everyone was exceptional. Most accommodating. Perfect salesman- Poli. Hope service is equal. Time will tell. More

by Phil84
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sharon, Poli
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