Genesis of Northwest San Antonio - Service Center

My Service Advisor, JC, expressed Genesis's commitment to surpassing the competition. I was optimistic that my first encounter with Genesis would live up to his words. JC indeed delivered, going above and be surpassing the competition. I was optimistic that my first encounter with Genesis would live up to his words. JC indeed delivered, going above and beyond to ensure my utmost satisfaction. I anticipate a lasting relationship with you all. More

The team led by Ruben is super. Ruben gave me a tour, and kept in contact with me throughout the process Ruben gave me a tour, and kept in contact with me throughout the process More

Our Service Advisor Jerry Williams was amazing! They were professional, courteous and friendly. We received top notch service and love the service we received They were professional, courteous and friendly. We received top notch service and love the service we received More

Communication and thoroughness of recent service experience was excellent. All the issues of concern were addressed and staff who picked up and delivered the vehicle were very courteous and professi experience was excellent. All the issues of concern were addressed and staff who picked up and delivered the vehicle were very courteous and professional. More

Jerry Williams and the valet service have been awesome. Best experience since I bought my car in 2021. Best experience since I bought my car in 2021. More

Excellent customer service. You can tell they really care about the customer and performing at an exceptional standard. You can tell they really care about the customer and performing at an exceptional standard. More

JC as a service advisor was great! He kept me up to date with the progress of my car. Tim (detailer in waiting) was very nice. Very personable, easy to talk with and really went abov He kept me up to date with the progress of my car. Tim (detailer in waiting) was very nice. Very personable, easy to talk with and really went above and beyond to make sure my experience was the best. I was there 4 hours and Tim ,JC and Danny helped the time go a bit faster More

My experience at the new Genesis Dealership was very nice and Jerry was extremely attentive and communicative throughout my time there. and Jerry was extremely attentive and communicative throughout my time there. More

Mr. Jerry is a great professional and it was a pleasure doing business with such a wonderful person doing business with such a wonderful person More

I have nothing but good things to say about these people. They do everything they say they will do and more. They do everything they say they will do and more. More