Genesis of Northwest San Antonio - Service Center

Advisor reached out promptly upon completion of repair, when calling in to inquire about warranty coverage for concern answers were precise and prompt. Vehicle was dropped off for warranty concern for AC, when calling in to inquire about warranty coverage for concern answers were precise and prompt. Vehicle was dropped off for warranty concern for AC, vehicle returned with issue correctly resolved. More

Super job by Jerry and all mechanics associated with this visit!! Thank you to all!! visit!! Thank you to all!! More

My experience was professional and polite from the moment I walked into the service door! Belle and Danny at the service desk researched products and answered all my questions! Jerry Williams was my service I walked into the service door! Belle and Danny at the service desk researched products and answered all my questions! Jerry Williams was my service representative and he ensured that I left the dealership a happy customer! Thanks to the entire team for a job well done!!! More

I own a new GV70 and went into the dealership for routine maintenance. Very easy to make my appointment and upon arrival, I was greeted by a very friendly service advisor. My vehicle was serviced promptly maintenance. Very easy to make my appointment and upon arrival, I was greeted by a very friendly service advisor. My vehicle was serviced promptly and I was on my way. I’m a happy Genesis owner. More

SUPER support by Jerry and the entire maintenance team! ! Made the appointment--easy. Showed up 15 minutes early. The team started work on my car 10 minutes early. Thank you!! ! Made the appointment--easy. Showed up 15 minutes early. The team started work on my car 10 minutes early. Thank you!! More

Everyone was friendly and courteous. They definitely went out of their way to ensure my questions were answered and my needs were met. Awesome service department! They definitely went out of their way to ensure my questions were answered and my needs were met. Awesome service department! More

The facility was clean and provided good customer service, they offer courtesy snacks and beverages. service, they offer courtesy snacks and beverages. More

This being Genesis standalone it living up to brand excellence. Very friendly staff. Highly recommended. excellence. Very friendly staff. Highly recommended. More

Great service awesome waiting are. Friendly and professional. Recommend them 100% for all your service needs Friendly and professional. Recommend them 100% for all your service needs More

The whole process was quick and efficient. My salesman Tom Mandavi was knowledgeable about his product. Andrew, the sales manager got the paperwork prepared quickly, what more could you want. My salesman Tom Mandavi was knowledgeable about his product. Andrew, the sales manager got the paperwork prepared quickly, what more could you want. More