Genesis of Northwest San Antonio - Service Center

Outstanding service and customer care with a great smile, keeping us in the loop all throughout the process keeping us in the loop all throughout the process More

I had taken my car to another dealership and they had it for 19 days and still had not looked at it. I called Northwest San Antonio and spoke with Jerry and he had me in later the next day. They diagnosed for 19 days and still had not looked at it. I called Northwest San Antonio and spoke with Jerry and he had me in later the next day. They diagnosed it that day and got to work on it the next day. This was my 4th Genesis and they provided the Genesis level service I had become accustomed to. More

Never going back after this issue is fixed. Arrogant service person and poor communication too. Arrogant service person and poor communication too. More

Great no hassle dealership. Always available to answer questions promptly and service is top notch! Always available to answer questions promptly and service is top notch! More

Service was what I expected from a genesis dealership. Efficient and courteous. 1000 times better than East SA dealership. Efficient and courteous. 1000 times better than East SA dealership. More

They are great. I have always been treated very well there. Matt and his team are always willing to help! I have always been treated very well there. Matt and his team are always willing to help! More

The service was the best. I appreciated the details of my entire experience there. I will be back for sure I appreciated the details of my entire experience there. I will be back for sure More

Excellent Customer Service. Enjoy the dealership and love that i have this new Genesis GV 70. Enjoy the dealership and love that i have this new Genesis GV 70. More

Quick, thorough and efficient. This was the fastest I have ever gotten my car serviced at any dealership. This was the fastest I have ever gotten my car serviced at any dealership. More

Jerry got me in and out quickly for an oil change and was helpful in explaining some other things to me as well. helpful in explaining some other things to me as well. More