Genesis of Northwest San Antonio - Service Center

Very professional. Offered a loaner car so i didnt have to wait around for the 3 hours it would take to do.complete service. My only co.plaint is they said they washed Offered a loaner car so i didnt have to wait around for the 3 hours it would take to do.complete service. My only co.plaint is they said they washed it. I have them the car cleaner than when i got it back. Other than that they did a great job More

Gayle is the best service person I have ever had. It is good that you got her. She cares and does a great job helping her customers. It is good that you got her. She cares and does a great job helping her customers. More

Exceptional service and communications between all parties involved, and staff is very friendly and professional. Loaner vehicle was available as promised, plus the facility is top notch! parties involved, and staff is very friendly and professional. Loaner vehicle was available as promised, plus the facility is top notch! More

Excellent service. Regular updates on the status of my routine maintenance. Gorgeous facility. Extremely comfortable waiting area. Tasty snacks. They treated my car Regular updates on the status of my routine maintenance. Gorgeous facility. Extremely comfortable waiting area. Tasty snacks. They treated my car with the upmost care. Stunning loaner was provided. 5 stars in every aspect! More

Service and facilities were top notch. I was kept well informed about the services done on my G70. I was kept well informed about the services done on my G70. More

My first visit to this place. Very nice place and was kept aware of what was happening. My service rep Julian was very helpful. Very nice place and was kept aware of what was happening. My service rep Julian was very helpful. More

Nice, clean,friendly staff, helpful, organized professional, timely great service a very detailed staff, bathroom was very clean and stocked professional, timely great service a very detailed staff, bathroom was very clean and stocked More

Gayle and the entire staff is amazing! Fast service and they always go the extra mile. Ruben, Val, Gayle, thank you!!! Fast service and they always go the extra mile. Ruben, Val, Gayle, thank you!!! More

My first time here. Car needed repairs which took a good chunk of the day. Every single person I encountered was friendly and helpful. Gayle, my service adviser, kept me Car needed repairs which took a good chunk of the day. Every single person I encountered was friendly and helpful. Gayle, my service adviser, kept me posted on all work being done. I feel confident that my Genesis is in great shape again. I will definitely return to this dealership. More

Polly and JC were AMAZING! ! This will be my service location as long as I have a Genesis. ! This will be my service location as long as I have a Genesis. More