Genesis of Northwest San Antonio - Service Center

I own a new GV70 and went into the dealership for routine maintenance. Very easy to make my appointment and upon arrival, I was greeted by a very friendly service advisor. My vehicle was serviced promptly maintenance. Very easy to make my appointment and upon arrival, I was greeted by a very friendly service advisor. My vehicle was serviced promptly and I was on my way. I’m a happy Genesis owner. More

SUPER support by Jerry and the entire maintenance team! ! Made the appointment--easy. Showed up 15 minutes early. The team started work on my car 10 minutes early. Thank you!! ! Made the appointment--easy. Showed up 15 minutes early. The team started work on my car 10 minutes early. Thank you!! More

Everyone was friendly and courteous. They definitely went out of their way to ensure my questions were answered and my needs were met. Awesome service department! They definitely went out of their way to ensure my questions were answered and my needs were met. Awesome service department! More

The facility was clean and provided good customer service, they offer courtesy snacks and beverages. service, they offer courtesy snacks and beverages. More

This being Genesis standalone it living up to brand excellence. Very friendly staff. Highly recommended. excellence. Very friendly staff. Highly recommended. More

The whole process was quick and efficient. My salesman Tom Mandavi was knowledgeable about his product. Andrew, the sales manager got the paperwork prepared quickly, what more could you want. My salesman Tom Mandavi was knowledgeable about his product. Andrew, the sales manager got the paperwork prepared quickly, what more could you want. More

Great service awesome waiting are. Friendly and professional. Recommend them 100% for all your service needs Friendly and professional. Recommend them 100% for all your service needs More

Very professional. Offered a loaner car so i didnt have to wait around for the 3 hours it would take to do.complete service. My only co.plaint is they said they washed Offered a loaner car so i didnt have to wait around for the 3 hours it would take to do.complete service. My only co.plaint is they said they washed it. I have them the car cleaner than when i got it back. Other than that they did a great job More

Gayle is the best service person I have ever had. It is good that you got her. She cares and does a great job helping her customers. It is good that you got her. She cares and does a great job helping her customers. More

Exceptional service and communications between all parties involved, and staff is very friendly and professional. Loaner vehicle was available as promised, plus the facility is top notch! parties involved, and staff is very friendly and professional. Loaner vehicle was available as promised, plus the facility is top notch! More