Genesis of Ontario

I recently had the opportunity to work with Genesis of Ontario while exploring the purchase of a used Lexus LS430, and I was thoroughly impressed by the level of professionalism, honesty, and customer car Ontario while exploring the purchase of a used Lexus LS430, and I was thoroughly impressed by the level of professionalism, honesty, and customer care I experienced—despite ultimately deciding not to move forward with the purchase. From my very first phone conversation with Abel Vargas, it was clear that he values openness and transparency. Abel was patient, honest, and accommodating in answering my questions and addressing my concerns. He went above and beyond to make it possible for me to view the vehicle in person and made the process feel easy and stress-free. Upon arriving at the dealership, I was warmly welcomed and treated with genuine respect. General Manager Willy Chia was equally impressive—straightforward, no-pressure, and focused on making sure I had all the information I needed to make an informed decision. Both Abel and Willy were upfront about the car’s condition, openly discussing any issues they were aware of and showing a real willingness to work with me on price. Abel also arranged for the vehicle to be placed on a lift for inspection, a gesture that spoke volumes about the dealership’s commitment to transparency. During this process, I also want to recognize the service department mechanic, who was just as open and honest. He clearly explained what the initial inspection found, breaking down the issues in a way that was easy to understand and showing genuine care in making sure I had all the facts before making a decision. Even though I chose not to purchase the vehicle, I left the dealership with a very positive impression. It’s rare to find a car dealership where the team is as open, straightforward, and genuinely customer-focused as Genesis of Ontario. I would absolutely recommend Genesis of Ontario—and especially Abel Vargas, Willy Chia, and their service department team—to anyone looking for a trustworthy, professional, and customer-oriented dealership experience. More

Best car buying experience. Ramy did a great job showing us the vehicle and explaining all the feature that Genesis offer. They also gave me a great deal. Thank you for the grea Ramy did a great job showing us the vehicle and explaining all the feature that Genesis offer. They also gave me a great deal. Thank you for the great experience More

James Sales is amazing! This is my 2nd car from him and always made it easy for us. And I’m from LA.. Susanna This is my 2nd car from him and always made it easy for us. And I’m from LA.. Susanna More

Robert made it so easy to trade in my 6th Genesisnfor myn7th! I will stay with this brand and with Robert highly recommended to family and colleagues myn7th! I will stay with this brand and with Robert highly recommended to family and colleagues More

Francisco Hernandez and the Ontario Genesis team went beyond my expectations to get me approved. beyond my expectations to get me approved. More

James Sales as amazing and made it very easy for me to make a decision. Please if you are looking for a new car go see him. Ms Gyebi-Fosu make a decision. Please if you are looking for a new car go see him. Ms Gyebi-Fosu More

We had a great time and amazing experience with James Sales as our salesman. Very informative!- N Paldi. Sales as our salesman. Very informative!- N Paldi. More

"Exceptional car buying experience! James' was top-notch,and professional. I highly recommend James for a car-buying journey that' is smooth and enjoyable." James' was top-notch,and professional. I highly recommend James for a car-buying journey that' is smooth and enjoyable." More

Bobby was great, I did not plan on purchasing today & made it very simple to buy with him. Got the deal I was looking for plus some extras. Will highly recommend made it very simple to buy with him. Got the deal I was looking for plus some extras. Will highly recommend More

Ali is a great sales representative. I would recommend him to anyone who is interested in buying a new Genesis. I would recommend him to anyone who is interested in buying a new Genesis. More