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Genesis of Ontario

Ontario, CA

4.9
77 Reviews
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2100 Inland Empire Blvd

Ontario, CA

91764

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Showing 77 reviews

August 21, 2025

The purchase process was a pleasant experience from start to finish. Everyone was very courteous, friendly and professional. Highly recommend More

by Bangkokeddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Quick and easy, I got the car I wanted and the service was amazing, Will come again. More

by dlarin12777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Adenihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Luxurious facility, polite professional crew, James Sales was very knowledgeable about the vehicle. He catered to our needs in purchasing a nice car. More

by Ham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Professional courteous staff that listened to the customer's needs. Everyone was willing to help in whatever way possible. More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

James was my salesperson who helped me with the purchase of my GV80. He was very thorough and very detail oriented. He helped find my ideal spec and secured me a great deal. I will be going to James for all More

by Michael Lucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

James made this an easy purchase! His no nonsense style, quick response, expertise, honesty, and attention to detail made this a smooth and quick purchase. We walked away 100% satisfi More

by GCuen21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Adenihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Don't buy a used car from this dealership! They will tell you they will negotiate over the phone, but when you get there, they will only offer you the car at full price, plus $1400 in required More

by ugfukumoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramy Fahmy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Genesis of Ontario responded

Mr. Fukumoto, I'm sorry to hear that your visit to our dealership did not go as you hoped and we were not able to earn your business. We strive to provide our guests a great experience and wish our efforts would have met your expectations. As you may know the vehicle was sold to another client later the same day that you visited. I did review our advertised price and it seams that we did have it priced competitively to market based on the year, make, model, and mileage. I did speak to your sales person and the sales manager and I was told that they did offer to sell the vehicle to you with no additional products or accessories added. Warranties and Service contracts can be hard to compare as they are often provided by 3rd parties and the terms, coverage, and deductibles will vary and affect pricing. Our staff that assisted you mentioned that your interaction during your visit seemed to go well and they did not realize that you were upset. If we have any other vehicle in our inventory that you would like to consider please let me know and I will be involved to make all efforts to provide a great deal. Thank you, Anthony Ziemann General Sales Manager

August 05, 2025

I recently had the opportunity to work with Genesis of Ontario while exploring the purchase of a used Lexus LS430, and I was thoroughly impressed by the level of professionalism, honesty, and customer car More

by CBP1468
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willy Chia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge - Service Tech / Mechanic
July 31, 2025

Best car buying experience. Ramy did a great job showing us the vehicle and explaining all the feature that Genesis offer. They also gave me a great deal. Thank you for the grea More

by nadine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramy Fahmy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

James Sales is amazing! This is my 2nd car from him and always made it easy for us. And I’m from LA.. Susanna More

by sustudiogym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Adenihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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