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Genesis of Ontario
Ontario, CA
98 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 6 service reviews
September 20, 2025
Vincent was very friendly & knowledgeable. He’s was very responsive in giving me updates about my car and when it would be ready for pick up. He’s was very responsive in giving me updates about my car and when it would be ready for pick up. More
by Justin
Employees Worked With
September 20, 2025
Great experience working with Vince. He made the servicing process simple and stress free. Very knowledgeable, honest and respectful throughout He made the servicing process simple and stress free. Very knowledgeable, honest and respectful throughout More
by Erika L
Employees Worked With
September 19, 2025
I can’t say enough great things about Vince, the service advisor! Every time I bring my car in for service, Vince goes above and beyond to make the entire experience smooth and stress-free. He’s incredibly advisor! Every time I bring my car in for service, Vince goes above and beyond to make the entire experience smooth and stress-free. He’s incredibly knowledgeable, always takes the time to explain what’s needed, and keeps me informed throughout the process. His professionalism and genuine care for customers truly stand out. It’s rare to find someone so dedicated to making sure you feel confident and comfortable with your vehicle’s maintenance. Thanks to Vince, I trust this shop completely and will definitely keep coming back. If you want top-notch service with a personal touch, ask for Vince — he’s the best! More
by KH27
Employees Worked With
September 17, 2025
Been taking my GV70 to Vincent, he provides excellent service. My car runs great and there has been no issues. service. My car runs great and there has been no issues. More
by Andy B
Employees Worked With
October 10, 2024
Excellent experience! Took my 2022 GV80 in for a service and drove off in 2025 GV70. First Class treatment from the beginning. Totally recommend this dealership!! Took my 2022 GV80 in for a service and drove off in 2025 GV70. First Class treatment from the beginning. Totally recommend this dealership!! More
by Denise Alvarez
July 10, 2024
Best service department EVER! They went over and above to diagnose and fix another Genesis dealerships "repair". The service manager, Jennifer, kept us informed every step of the They went over and above to diagnose and fix another Genesis dealerships "repair". The service manager, Jennifer, kept us informed every step of the way and we able to speak with our mechanic, Jorge, face to face to explain the issue. Everything they said they'd do they did and even sent pictures to document the progress. I can not recommend them enough! More
by Corbntessasmom
Employees Worked With
Jennifer, Jorge, Vince and Marina
