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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
329 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 329 reviews

October 17, 2026

The dealership was very busy so I had to wait longer than I was told when I made the appt, but Jason was very courteous, helpful, and respectful of my time. More

by GACOHN4
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 18, 2026 -

Genesis of South Bay responded

Hearing that our team treated you considerately and respected your time during your visit means a lot to our service department. Thank you for your patience when the wait ran longer than expected, and we’re glad you entrusted us with the service on your Genesis GV60.

October 17, 2026

Jason was great. Easy to talk with and had me and my clean car out quickly More

by darcyss
Recommend Dealer
Yes
Employees Worked With
Jason Lee
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Oct 17, 2026 -

Genesis of South Bay responded

Knowing that our team was easy to talk with means a lot to us. Our service team is pleased we could get your Genesis GV70 back on the road so quickly.

October 15, 2026

Friendly service. Completed the work quickly. Provided a discount coupon. Uber me back-and-forth to my house because I didn't need a loaner car for two hours of work. More

by casey.coogan
Recommend Dealer
Yes
Employees Worked With
Benson
Print
Oct 15, 2026 -

Genesis of South Bay responded

We’re glad the service on your Genesis GV80 felt both quick and friendly. Our team is pleased we could arrange Uber rides and provide a discount coupon for you. Hearing that these efforts streamlined your visit means a lot to our service department.

October 15, 2026

Everyone is very helpful and professional. The service is exceptional. Would go back & recommend friends. More

by jane.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Genesis of South Bay responded

Knowing you found our team helpful and professional means a lot to our service department. We’re glad we had the chance to care for your Genesis GV70 and look forward to welcoming you back.

October 11, 2026

Best car dealership experience I've ever had in my life Fast easy efficient informative AI Surveey annoying however More

by enterprisewsn
Recommend Dealer
Yes
Employees Worked With
Cemal
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Oct 12, 2026 -

Genesis of South Bay responded

Knowing that the lease process for your new Genesis GV70 felt fast, efficient, and informative means a lot to our team. We apologize the AI survey felt annoying, and we appreciate you sharing that feedback.

October 10, 2026

Thoughtful, low pressure Thoughtful, low pressure, professional, respectful, competent, clean Nope I'm done Please stop More

by Rgarlick1
Recommend Dealer
Yes
Print
Oct 12, 2026 -

Genesis of South Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2026

For the most part, everything went according to plan. Although after rotating the tires, my low tire pressure light came on in the car. I took it to America's tires only to find out that all four tires w More

by mdwerner11
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Oct 12, 2026 -

Genesis of South Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2026

The Service Center is Great! The rest of the dealership is horrible. In the 2 years that I’ve owned the car NO One other than the service center returns inquires and phone calls More

by damkitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and anyone in the service dept!!!
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Oct 12, 2026 -

Genesis of South Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Genesis of South Bay are glad to have you as a customer.

October 09, 2026

Beautiful dealership. Benson kept me well-informed. Good experience! Would recommend this dealership to everyone. Nope More

by kathows
Recommend Dealer
Yes
Employees Worked With
Benson
Print
Oct 10, 2026 -

Genesis of South Bay responded

Knowing you found our dealership inviting and appreciated clear communication means a lot to our service team. We’re glad the service on your Genesis G70 went smoothly and appreciate your recommendation.

October 09, 2026

Great service Jose Aguilera we really appreciate his help since we had to come all the way from Santa Clarita. Thank you More

by SBURRO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aguilera,
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Oct 09, 2026 -

Genesis of South Bay responded

Knowing that our service on your GV70 made the trip from Santa Clarita worthwhile is rewarding. Your appreciation and five-star rating mean a lot to our service team.

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