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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
179 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 179 reviews

July 03, 2026

Jose contacted me advising my vehicle needed maintenance. He arranged to pick up my vehicle and provide me with a loaner. Ricky picked up my vehicle and delivered the loaner. Jose kept me apprised of my vehi More

by kabreding
Recommend Dealer
Yes
Employees Worked With
Jose was my service rep.
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Jul 03, 2026 -

Genesis of South Bay responded

We appreciate you sharing your experience with our service team for your Genesis GV70. It’s great to hear that the pickup, loaner arrangement, and ongoing updates made the process hassle-free. We look forward to assisting you with any future maintenance.

July 03, 2026

Very low key, non pressure, no games or gimmicks, overall great experience Loved the time and attention More

by edpersonal
Recommend Dealer
Yes
Employees Worked With
Delma
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Jul 03, 2026 -

Genesis of South Bay responded

We’re pleased our team could offer a relaxed, pressure free experience while you chose your new Genesis GV80. Thank you for noting the time and attention that helped make everything run smoothly.

July 03, 2026

Love the car and had positive experience with salesperson, finance person was deceptive and dishonest. She included most of the cost of an extended warranty in monthly payment amount and out righ More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cemal Bonavota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Genesis of South Bay responded

Thank you for providing this feedback, Shawn. We're sorry to hear of your disappointment. Please reach out to us at your convenience. We'd like the opportunity to get things turned around. Thank you for your time, Shawn.

July 02, 2026

Camal did a great job. He has an honest approach and great follow up. He’s the only reason I purchased a vehicle so far from where I live. More

by tamar.k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cemal Bonavota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Genesis of South Bay responded

Congratulations on your new Genesis GV60 and thank you for the five-star rating. It’s great to hear that Cemal’s honest approach and thorough follow up inspired your decision to travel from so far. Enjoy your GV60 and drive safely.

July 01, 2026

It was very efficient and quick professional, and I'm driving a beautiful car!! It was a great experience thank you! More

by jimtunney7
Recommend Dealer
Yes
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Jul 01, 2026 -

Genesis of South Bay responded

What a pleasure to see your positive feedback on your new Genesis G80. We’re glad our team made the process efficient and professional, and that you’re enjoying your beautiful sedan. Thank you for choosing us.

July 01, 2026

I would like to emphasize that I have no complaints whatsoever about the dealership. The dealership did an excellent job, and the staff were professional, courteous, and helpful. My concern is solely w More

by GREATRIDESINC
Recommend Dealer
Yes
Employees Worked With
I don’t know about anything else, but I can tell you one thing: the fuel consumption does not match the manufacturer’s advertised specifications. That’s all.
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Jul 05, 2026 -

Genesis of South Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of South Bay.

July 01, 2026

Benson is the best in Customer Service and taken care of us first time visit. More

by shoefreak42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson
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Jul 01, 2026 -

Genesis of South Bay responded

Thank you for sharing your first visit with us. We’re pleased your Genesis G80 received attentive care. We look forward to serving you again.

June 28, 2026

Service manager great Jason is awesome The only thing was that they disconnected battery and everything was wiped amd a pain in the xxx to get everything back up More

by Chrisnval
Recommend Dealer
Yes
Employees Worked With
Kim
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Jun 29, 2026 -

Genesis of South Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jason! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 28, 2026

excellent service and attentive attitude towards customers Fast, high-quality, I will definitely recommend it to my friends More

by URMAKOVA1977
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Jun 28, 2026 -

Genesis of South Bay responded

Thank you for highlighting our team’s attentiveness and efficiency. We’re pleased our service delivered fast, high-quality care for your Genesis. Your recommendation means a lot to our team.

June 28, 2026

Very professional, very respectful and they accomplished what they had to do in no time, I didn't even need a loaner ?? More

by rosaritax9
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 28, 2026 -

Genesis of South Bay responded

It’s great our team handled your service promptly and respectfully. We’re glad you didn’t need a loaner. Thank you for choosing Genesis.

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