Genesis of South Bay

Excellent Dave was clear and informative about the car. He was friendly andvery professional. I'drefer him to other people. He was friendly andvery professional. I'drefer him to other people. More

Very friendly and hospitable The process was quick and efficient The building was very clean and safe efficient The building was very clean and safe More

Took advantage of concierge. Picked up the car on time, corrected the issues and returned the car in a timely manner.. Veey professional. Picked up the car on time, corrected the issues and returned the car in a timely manner.. Veey professional. More

Effortless, everybody was professional, and I would highly recommend this dealership Made the experience pleasant and easy highly recommend this dealership Made the experience pleasant and easy More

We had two warranty items that needed to be addressed: - The infotainment center - a squeak that came when we were turning slowly Both items were fixed efficiently and so far to our satisfaction. Jose kept The infotainment center - a squeak that came when we were turning slowly Both items were fixed efficiently and so far to our satisfaction. Jose kept in touch with us and provided a loaner as we requested. Genesis has always been great to deal with. We are happy Genesis customers going on seven years now. More

Great customer service Attention to detail and customer service was exceptional. Every time I am attended by him I know my vehicle is in good hands. service was exceptional. Every time I am attended by him I know my vehicle is in good hands. More

Leasing a vehicle here was such a great experience and completely changed my perspective on the car-buying process. What I had always considered a stressful and dreadful experience turned into something I completely changed my perspective on the car-buying process. What I had always considered a stressful and dreadful experience turned into something I can actually look forward to in the future. David was incredibly patient and helpful throughout the entire process. I came in knowing exactly what I wanted, and he took the time to show me the different vehicle options I had inquired about without ever making me feel pressured. When I returned to move forward, everything was ready to go, and the team was prepared to get me started right away. I was especially impressed with how well they listened to my needs. After discussing my budget, desired monthly payment, down payment, and mileage requirements, Jermaine & David worked hard to find an offer that fit exactly what I was looking for. The entire process was smooth, efficient, and respectful of my time—they got me in and out without unnecessary delays. The customer service I received was exceptional from start to finish. And picking up my new car with a big red bow on it was the perfect finishing touch that made the experience feel even more special. Thank you to David and the entire team for making this such a positive and memorable experience. I highly recommend them to anyone looking for an stress-free car leasing experience! More

They were professional and worked on giving me a good deal They asked me if I was comfortable if I wanted anything to drink or a snake, as I waited for the paper work deal They asked me if I was comfortable if I wanted anything to drink or a snake, as I waited for the paper work More

The dealership patiently helped us navigate a more complex than usual purchase process as we dealt with an insurance claim and some other obstacles. In the end, we were well taken care of and we're ex complex than usual purchase process as we dealt with an insurance claim and some other obstacles. In the end, we were well taken care of and we're excited to be part of the Genesis family More

Prompt reception, quick process, great loaner car, ready on time That's enough Thank you so on time That's enough Thank you so More