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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
179 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 179 reviews

June 23, 2026

He was attentive, concerned and was prepared for my visit. Loaner car was ready when I arrived. More

by WPWIWOOLE
Recommend Dealer
Yes
Employees Worked With
Benson
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Jun 23, 2026 -

Genesis of South Bay responded

It’s great to know our team was attentive, concerned, and well prepared for your Genesis service. We are pleased the loaner car was ready when you arrived. Thank you for the five-star rating.

June 23, 2026

Totally exceeds my expectations. It is the best experience I have ever had from the purchase to the service check to the pick up and drop off service. More

by sgarzon0317
Recommend Dealer
Yes
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Jun 23, 2026 -

Genesis of South Bay responded

It’s wonderful to know your Genesis G70 experience exceeded expectations from purchase to service check and pick-up and drop-off. We appreciate you highlighting how smooth every step was. We look forward to assisting with your next visit.

June 22, 2026

Not responding to my messages. I still didn't get the CPO documents. Feels like dishonesty. Conor and Carl were ok though. I don't understand why I can't get an answer now. More

by inessaphoto
Recommend Dealer
No
Employees Worked With
Conor
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Jun 26, 2026 -

Genesis of South Bay responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 20, 2026

My experience was very good. I am always treated with great respect. The staff is very professional. More

by sherhamm
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 21, 2026 -

Genesis of South Bay responded

We are delighted to hear our team treated you with respect and professionalism. Thank you for trusting us with your Genesis G70 service. We look forward to assisting you again whenever you need us.

June 20, 2026

Bad car was. They wiped down the inside and it looked worse than when I dropped it off. More

by trulymiles
Recommend Dealer
Yes
Employees Worked With
Jose, he was great!
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Jun 22, 2026 -

Genesis of South Bay responded

It's great to hear that Jose was great! We apologize that the car wash was not so great. Our goal is to make sure everyone who walks through the door leaves happy so we will share your comments with the team. Thank you for choosing Genesis of South Bay!

June 19, 2026

Had an issue and Benson stepped in and made it right. He was flexible and honest and apologetic. Turned around the situation and made it better. Thank you Benson More

by agbassuk
Recommend Dealer
Yes
Employees Worked With
Benson
Report | Print
Jun 19, 2026 -

Genesis of South Bay responded

We’re pleased our team could address the issue with your Genesis GV80 and provide honest, flexible service. Thank you for the five-star rating and for sharing your experience.

June 19, 2026

Great service. Fast and efficient. Helpful and knowledgeable service manager. Great work on my car service More

by smercer710
Recommend Dealer
Yes
Employees Worked With
Benson
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Jun 19, 2026 -

Genesis of South Bay responded

It means a lot that you found our service fast and efficient and appreciated our service manager’s expertise on your Genesis. If there’s anything else we can help with, please let us know.

June 18, 2026

Great ! Jason made sure he kept me informed about my car and I received back in tip top shape More

by lakishaswarren
Recommend Dealer
Yes
Employees Worked With
Jason Lee
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Jun 18, 2026 -

Genesis of South Bay responded

We appreciate your feedback. It’s great to hear that our team kept you informed and that your Genesis GV80 was returned in excellent condition. We look forward to assisting you with any future service needs.

June 18, 2026

Professional, friendly and genuine, plus accommodating Very thoughtful and efficient. Respective to my needs and respectful of my time and vehicle More

by philrayc
Recommend Dealer
Yes
Employees Worked With
Jose or Jesus, I dont remember
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Jun 18, 2026 -

Genesis of South Bay responded

It’s great to hear our team provided a professional, friendly, and accommodating service experience. We’re pleased we respected your time and took thoughtful care of your Genesis GV70 efficiently. We appreciate you sharing your experience and look forward to welcoming you back.

June 18, 2026

Jermaine was very helpful prior to my visit. I met with him at the dealership, and David was the salesman that helped me find the vehicle. Both very nice and helpful. I also met with JC in finan More

by sky_hileman
Recommend Dealer
Yes
Employees Worked With
Jermaine and David
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Jun 18, 2026 -

Genesis of South Bay responded

Thank you for sharing your 5-star rating. We’re glad our team provided helpful guidance from start to finish. Enjoy your new Genesis and please let us know if there’s anything you need down the road.

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