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Genesis of Suitland

Suitland, MD

4.9
103 Reviews
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4731 Auth Place

Suitland, MD

20746

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Showing 103 reviews

December 08, 2021

Infiniti of Suitland is in a great location. The staff is always courteous and knowledgeable. More

by rene1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Williams
December 06, 2021

Don’t by any Cadillac or Chevy from this dealership they don’t stand behind pre existing damage or repair More

by Mad customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony , Isa Williams
Dec 07, 2021 -

Genesis of Suitland responded

We are sorry to hear you were not pleased with your recent experience. Please reach out to us directly so we may discuss your concerns.

December 02, 2021

Fantastic showroom and facility, but customer service is a dismal failure. Needs a makeover immediately. More

by Sensai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service technician
Dec 06, 2021 -

Genesis of Suitland responded

Oh, no! It sounds like you had an experience that was not up to our company standards for exceptional customer service. Please reach out to us directly so we can find out where we went wrong. We want to find a way to make things right and make you a fan of Passport once again.

October 16, 2021

Great service. Kevin is the best! I’ll be back for future service. Thanks team. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 05, 2021 -

Genesis of Suitland responded

Thanks for sharing your positive experience!

October 15, 2021

Brian Cain is always so helpful and professional when I bring my car in for service! More

by Taurushill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cain
Nov 05, 2021 -

Genesis of Suitland responded

Thanks for sharing your positive experience!

October 08, 2021

The service was excellent I was very happy with my accommodations they employees were very accommodating exceptionally helpful spectacular overall it was a great experience More

by Tdbrown04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mimi
Nov 05, 2021 -

Genesis of Suitland responded

Thanks for sharing your positive experience!

September 28, 2021

See my service consultant Mimi! She was the best. Very professional. Kept me informed of all my options. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mimi
Nov 05, 2021 -

Genesis of Suitland responded

Thanks for sharing your positive experience!

September 22, 2021

Excellent professional service. Employees are always available to answer questions and/or inform you with regard to your vehicle. Service department is excellent. I have never been dissatisfied with any More

by Endoky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Nov 05, 2021 -

Genesis of Suitland responded

Thanks for sharing your positive experience!

June 26, 2021

Excellent service and facility. The work was completed timely and dealership made waiting in the customer area very comfortable. More

by LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mimi
Jul 16, 2021 -

Genesis of Suitland responded

Thank you for your kind words! We appreciate your loyalty and have enjoyed providing you with an unsurpassed experience during your visit.

May 08, 2021

These 3 people Esa the manager and Kelly and Don they all were Awesome OMG they were the best. Myself and my daughter left there with a beautiful truck. Esa the manager worked his magic I recommend anyone to More

by toliverlynetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esa,Kelly,Don
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