Genesis of Tulsa

She listened to my concerns and was able to help me right away The experience was excellent away The experience was excellent More

If someone wants more information they can contact me By phone, email, or by appointment phone, email, or by appointment More

Michael worked hard to make sure everything was completed for us like we asked. He was informative. for us like we asked. He was informative. More

Genius of Tulsa is the best service department I have ever had. The valet service and loaner car keeps me going with no downtime. They treat me as their most important customer. Service charges are ver ever had. The valet service and loaner car keeps me going with no downtime. They treat me as their most important customer. Service charges are very reasonable. When it’s time to buy a new car, I will buy Genesis for sure! Not only do I love my car and all its features, but the service department is the best! Kudos to Kelli who greets me and Danny is the best service manager ever! More

Derek did a great job. They got us in and out quickly and their pricing was upfront. They got us in and out quickly and their pricing was upfront. More

Easy to work with and quick process. Employees were kind and funny and made the experience better. Employees were kind and funny and made the experience better. More

found it to be average. it was my first time having my car serviced at the dealership and i was not explained what would happen for the service appointment as i overheard an it was my first time having my car serviced at the dealership and i was not explained what would happen for the service appointment as i overheard another customer getting explained from another associate. my car was not vacuumed or washed upon pickup from service which i do not find to be acceptable for a luxury dealership. i asked for help getting my car connected to the genesis app and was told to call the main customer service number instead of helping me onsite. More

Without a doubt, the shadiest, slimiest vehicle transaction I have ever had the displeasure of being a part of. The finance manager David Skinner presented forms "requiring my signature" while shi transaction I have ever had the displeasure of being a part of. The finance manager David Skinner presented forms "requiring my signature" while shielding the top of the form and telling me they were for one purpose when in fact he was signing me up for every possible extended warranty and service coverage they offered. I only financed this vehicle in the first place to take advantage of the low interest rate - I otherwise would've paid cash. When my actual finance contract arrived in the mail 2 weeks later, he had added almost $13,000 in service contracts and warranties to the price of the car and my loan. Yes, shame on me for not taking the time to carefully read every part of everything I signed. You got me this time David. Hope it was worth it because I'll never buy another vehicle from this dealership or any other that you're a part of, and I'll make sure that anyone I care about that's looking to purchase a vehicle is aware of your tactics. More

Customer service was good, I just wish the car was detailed prior to driving off the lot and it was dark so I could not see the tint was damaged. detailed prior to driving off the lot and it was dark so I could not see the tint was damaged. More

Everything was well communicated and went smoothly. Kelli was very efficient and courteous. Look forward to working with her again. Kelli was very efficient and courteous. Look forward to working with her again. More