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Gengras Chrysler Dodge Jeep Ram Fairfield - Service Center

Fairfield, CT

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60 Reviews

60 Reviews of Gengras Chrysler Dodge Jeep Ram Fairfield - Service Center

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January 11, 2023

Service on December 16 2022 was excellent. Feel confident in the attention and care that was given to insure my vehicle was up to performance standards. Never a Bad experience. More

by pekos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil, Kyle, Christina & Dave
Jan 12, 2023 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for trusting the Scap Chrysler Dodge Jeep RAM team with your service needs! We appreciate your support and look forward to your next visit!

January 11, 2023

Love scap best dealer to deal with and Phil and his staff do a great job More

by Ejben731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil conte
Jan 12, 2023 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for being a Scap Chrysler Dodge Jeep RAM customer! Phil & the team are grateful for your support and look forward to your next visit!

Jan 13, 2023 -

Ejben731 responded

Phil and the entire staff at Scap are always helpful and accommodating

January 11, 2023

As always everything was perfect. Friendly, efficient and clean. From buying my car to having any service done, everything has gone smoothly. I would highly recommend them to anyon More

by JK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil - Service, Ray Pacheco
Jan 12, 2023 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

This is great to hear, JK! Thank you for coming to Scap Chrysler Dodge Jeep RAM!

December 27, 2022

The service was excellent today! I received my car much faster than the estimated time, the even performed a recall. The service reps were excellent! THANK YOU! More

by stevenson203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Dec 28, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

It is pleasing to learn that our Service Team exceeded your expectations and took excellent care of your vehicle. Thank you for leaving us a five-star review and for choosing Scap Chrysler Dodge Jeep Ram for your maintenance needs. Please don't hesitate to reach out if you need any additional assistance.

December 15, 2022

Courteous and attentive staff. A great experience for me and daughter to fix issue in her vehicle . More

by jvillar12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 16, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We're so glad our team could assist you & your daughter with her vehicle! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

December 10, 2022

Scap Dodge/ Jeep has been Serving Our Grand Caravan and Daughters Jeep for Years ! Service advisors, Christine and Jordan are Always able to Get Us in, And the Work is Done at a Professional Level, Done R More

by Timmy Hallstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine, Jordan
Dec 12, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thanks for the amazing review, Timmy. It brings our Service Team great pleasure to know we were able to get you in and out promptly. It's our goal here at Scap Chrysler Dodge Jeep Ram to assure our work is done professionally. We appreciate your loyalty to us and hope to continue serving you for many more years to come. Have an amazing day!

September 23, 2022

Most definitely the best front desk for booking appointments to the mechanics. Never a problem. Truck is cleaner then when brought in More

by kevinbria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Amorosi
Sep 23, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Hi Kevin, It's fantastic to know that you found our Service Department to be the best. Thank you for choosing Scap Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

Sep 23, 2022 -

kevinbria responded

Most definitely

September 13, 2022

Great service. Fast and efficient. They’ll squeeze you in for same day emergencies. My whole family takes our jeeps to Scap. More

by ciccia.sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 14, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Hello Sarah, our Service Team understands that the unexpected can happen and that is why we fit our customers in when they have an emergency. We're glad you enjoyed a fast and efficient experience with us. Let Scap Chrysler Dodge Jeep Ram know when you need maintenance for any of your Jeeps.

September 12, 2022

As always, Phil and the folks at SCAP Service were accommodating, the work was fine on time and the overall relationship is more like a family business. I’ve been with SCAP since 1998 and the service More

by BOBLAROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil service manager
Sep 12, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for your loyal business, Bob! We are thrilled to know our Service Team here at Scap Chrysler Dodge Jeep Ram always provides you with five-star service. Have a great day!

August 25, 2022

Great from start to finish. The courtesy van is very helpful. Check in could not be easier. The friendly folks at the desk and courtesy van are refreshing. More

by lynchljct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 25, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future auto needs! -Scap Chrysler Dodge Jeep RAM

Aug 25, 2022 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Hi, all of us are overjoyed to be told that you had a superb appointment with our staff. We are very grateful to you for furnishing this nice endorsement of Scap Chrysler Dodge Jeep Ram here on DealerRater. We are here and ready to help with any of your future vehicle needs!

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