Gengras Chrysler Dodge Jeep Ram Fairfield - Service Center

Great dealership Wealth of knowledge with no pressure sales team. The service dept is one of the best I’ve been to! If you’re looking for a great deal, wide selectio Wealth of knowledge with no pressure sales team. The service dept is one of the best I’ve been to! If you’re looking for a great deal, wide selection and great service, look no further More

Reliable service I have always brought my vehicles to Scap for service. They have always proven trustworthy and diligent. They make sure they are providing quality ser I have always brought my vehicles to Scap for service. They have always proven trustworthy and diligent. They make sure they are providing quality service and I have confidence in their work. More

Very rude employee. Treated me like I was a bother I went to Scap to get a routine service which I knew how much should cost. After arriving I was treated well by the person who was helping me. But, wh I went to Scap to get a routine service which I knew how much should cost. After arriving I was treated well by the person who was helping me. But, while I knew I should be spending around $300 she told me it would be $900. I removed some of what I was planning on getting done and then left. Once i returned home I called and asked to speak to a manager about the price because the Scap website said it would be no more than $400. The manager stated I was wrong and disregarded everything I was saying. As I was emailing him the screenshot of the price breakdown online I was hung up on. After 10 minutes I got a call back telling me I was still wrong and he proceeded to tell me I was on the wrong website. He said I was on the Chrysler website not the Jeep one but had no answer to where I could find the Jeep website. I proceeded to go pick up my car and take it to another place where they said the whole job labor included would cost me $250. Overall Terrible experience and I will not be going back. More

Flat tire repair Saturday morning. Flat tire on my 2018 Jeep Compass. Saturday evening event downtown Manhattan. I called Scap and they did accommodate me without a p Saturday morning. Flat tire on my 2018 Jeep Compass. Saturday evening event downtown Manhattan. I called Scap and they did accommodate me without a problem. In the evening I was in Manhattan. Thanks to Scap I could attend my event. More

Body work on challenger Recently purchased a pre owned challenger from blasius in wtby. When I got home I saw multiple dents and rips in the interior. I was kinda pissed so I Recently purchased a pre owned challenger from blasius in wtby. When I got home I saw multiple dents and rips in the interior. I was kinda pissed so I took it to scap as I wanted it repaiered from a dodge dealer. Body shop guys were great, very courteous and were able to address my concerns. More

Excellent Dealership, Professional, Courteous and Honest I went to Scap for repairs to my Jeep Grand Cherokee 2015. This is the first time i visited them and they exceeded all my expectations. I usually go t I went to Scap for repairs to my Jeep Grand Cherokee 2015. This is the first time i visited them and they exceeded all my expectations. I usually go to Garavel and i can see the huge difference in both dealerships. Scap simply takes it to the next level. More

Always a great experience!! I have been a customer of Scap Auto for over 20 years. Their staff is always helpful, honest, and respectful. Their Service, Parts, Sales, and BodyS I have been a customer of Scap Auto for over 20 years. Their staff is always helpful, honest, and respectful. Their Service, Parts, Sales, and BodyShop are superb! I have no need to go elsewhere!! More

Service for Jeep Phil Conte in Service was courteous, friendly and understanding of my needs. He exceeded my expectations! He went over and above to assure my servic Phil Conte in Service was courteous, friendly and understanding of my needs. He exceeded my expectations! He went over and above to assure my service experience was a very positive one which is hard to find nowadays! An overall outstanding service experience!! More

Exceptional service experience I recently returned to Scap for the first service of our 2017 Jeep Cherokee, and was more than impressed with both the professionalism of the staff, i I recently returned to Scap for the first service of our 2017 Jeep Cherokee, and was more than impressed with both the professionalism of the staff, including Julie who set up my appointment, and the other Julie was my service advisor. Service was performed in a timely manner, and there were no adverse surprises. The Scap service team was incredibly pleasant to work with, and I look forward to returning for service in the future. Keep up the great work (Julie’s) and the rest of the team! More

SCAP Auto Service The Service Department is antiquated and unprofessional. Getting an appointment for service is very difficult & once you drop the car off they rarely The Service Department is antiquated and unprofessional. Getting an appointment for service is very difficult & once you drop the car off they rarely have the part you require. The Service Manager is rude and unapologetic if they cannot fix your problem. Steer clear of SCAP Auto period. More