Gengras Subaru Torrington

Wonderful car buying experience Our salesman, Tracy Breen, was very knowledgeable, professional, and patient as we started looking at the new Forester. No pushy sales tactics here! Our salesman, Tracy Breen, was very knowledgeable, professional, and patient as we started looking at the new Forester. No pushy sales tactics here! Once we decided upon the features, color, and interior we wanted, Tracy found the exact car we were looking for and I am now the very happy owner of a new Forester. We got a very thorough training session when we picked up the car. Everyone we interacted with at this dealership was helpful, friendly, and professional. The overall impression is that everyone at Center Subaru values their customers and even potential customers. More

Great Experience Myself and my family have been buying our favorite car, the Subaru Forester from Center Subaru for many years and we are always so pleased with the ex Myself and my family have been buying our favorite car, the Subaru Forester from Center Subaru for many years and we are always so pleased with the experience. Robert Blue was informative, friendly and helpful and Miles worked closely with us to get me the exact model I was looking for and got the best deal for me as well. Thank you all, I love the new ride! More

Mission accomplished! After working with Jonathan from the day we stopped by the dealership, we felt very comfortable with his advice, input and knowledge as we tried to ma After working with Jonathan from the day we stopped by the dealership, we felt very comfortable with his advice, input and knowledge as we tried to make our decision for the vehicle that best suited our needs. He listened to our priorities and concerns and didn't give up on trying to find the right vehicle for us, whether new or used. We appreciated his patience and are very happy with our new vehicle! Greg made the pen pushing paperwork process easy and explained everything step by step. Thanks to all! More

Thank you! Thai, James, Andy and Miles could not have my my first introduction to the "Subaru Family" more enjoyable, stress free or pleasant. Unsure of what to Thai, James, Andy and Miles could not have my my first introduction to the "Subaru Family" more enjoyable, stress free or pleasant. Unsure of what to expect when I made the decision to purchase my first Subaru, I was impressed at how I was treated as a new friend from the moment Thai opened to door for me as I walked in and introduced me to "the team", gave me a tour and then asked how he could help. He listened to what I wanted, answered all my questions and then equally impressive delivered everything I asked for and then some! James made the finance piece a breeze, providing all the information I needed to be comfortable, without making me feel silly! Though I didn't meet them I know the service team prepared the car and got it pristine in time for me to pick it up. Oh... and I love my new Subaru! More

follow up When I hear fro Liza she is always polite and knowledgeable of what i've had done and answers any questions I might have or will get an answer for me. When I hear fro Liza she is always polite and knowledgeable of what i've had done and answers any questions I might have or will get an answer for me. Always a pleasure to talk too. Bob Smith More

Great Experience I was happy being Matt's first customer when I went in search of a new vehicle. Any shortcomings he may have had with experience was made up for by hi I was happy being Matt's first customer when I went in search of a new vehicle. Any shortcomings he may have had with experience was made up for by his attentiveness, promptly getting any questions I had answered. My first trip to Center Subaru was a good one!!! More

Helpful, friendly, professional I'm a first time buyer and for going to a dealership my experience was very good, I'm happy with the car I have purchased I'm a first time buyer and for going to a dealership my experience was very good, I'm happy with the car I have purchased More

Joe Kolosky, The Legend! I’m writing this review today for several reasons, Joe is an exceptional salesman, he was more than willing to go above and beyond to help put me into I’m writing this review today for several reasons, Joe is an exceptional salesman, he was more than willing to go above and beyond to help put me into my dream car. He was able to secure financing for my loan with no money down a lower interest rate than I had previously had with another car loan, also listened when I asked him to keep the payments in a similar range I said I could at most do $20 more and that’s something he made happen! He listened to the concerns that I had about the overall appearance of the car, it several chips in the windshield which Subaru was more than willing to replace at no cost to myself with a genuine Subaru windshield, the car also has orange spots on the paint which i later found out was rust from brake dust sitting on the car from the metallic pads. Joe was able to have detailing clean the exterior of the vehicle and get rid of all the spots. James in finance made paperwork a breeze I was in and out and had the keys and ready to leave within two hours of going to the dealership and finalizing the sale. Andy made sure I was always in the loop about a situation with the title, the dealership had accidentally sent the payoff to the wrong bank when they took it in on trade and had to wait for the payment to be sent back and resent to the correct bank, I waited about 2-3 weeks for this process to happen, and at times it was frustrating mostly because I was so excited to have my dream car and was overly eager to have my new to me car, when they realized that the process was taking longer than they anticipated they were more then willing to accommodate me and allow me to drive a loaner car until everything was ready to go! Overall I had a very pleasant interaction with Center Subaru and will recommend them to anyone and everyone looking at buying a new Subaru or a used Subaru. Thank you for everything you guys have done for me and my family, Thank you Joe, James, and Andy! More

Purchasing a Forester easy and pain free Purchasing a car from Joe Kolosky was painless. We engaged in the usually negotiating over price , but Joe was always pleasant and never overbe Purchasing a car from Joe Kolosky was painless. We engaged in the usually negotiating over price , but Joe was always pleasant and never overbearing . Joe Kolosky was knowledgeable, and helpful in getting what I wanted in my price range. Highly recommend this dealership. Doing the closing with James was also painless. He was well organized that made closing quick without missing anything. Jim Peta More

2018 Forester lease Joe Kolosky is the ultimate professional. He was extremely thorough during the entire lease process. I never exenced any sales pressure. This is the f Joe Kolosky is the ultimate professional. He was extremely thorough during the entire lease process. I never exenced any sales pressure. This is the fifth Subaru I have purchased from this dealership and every individual I have dealt with has been extremely courteous and professional. I highly recommend them. More