Gengras Subaru Torrington

Customer Services Excellence The ladies and gentlemen of Center Subaru always go above and beyond customer satisfaction by listening to there patrons first. Sale reps have vast kn The ladies and gentlemen of Center Subaru always go above and beyond customer satisfaction by listening to there patrons first. Sale reps have vast knowledge of the vehicles offered to the community, as the service department is kind and professional ready to repair and challenge. For 18 years I have shopped for cars at Center Subaru due toward their quality of work, passion to satisfy each and every costumer, while giving back to their local community. More

Always a Good Experience Always I am confidant that repairs being done are needed. Never have to question the latter. The integrity of the service Department, John impartiular Always I am confidant that repairs being done are needed. Never have to question the latter. The integrity of the service Department, John impartiular leaves me feeling every choice is the right one. Thank you to each of you for the care you take with our automotive needs. More

Buying a new vehicle very enjoyable Wanted to purchase a new car before I retired. Ali helped me with the purchase of my new outback. She was very professional and knowledgeable about th Wanted to purchase a new car before I retired. Ali helped me with the purchase of my new outback. She was very professional and knowledgeable about the vehicle any questions we had. She made buying a new vehicle very enjoyable. Also the rest of the staff were also helpful and pleasant to work with. I would recommend Center Subaru to my family and friends. More

relaxed no pressure experence No other Suby dealership in central Connecticut can hold a candle to the service I received working with Allie and James . their No pressure approach No other Suby dealership in central Connecticut can hold a candle to the service I received working with Allie and James . their No pressure approach made my purchase of a new Forrester very pleasant, WELL DONE More

Good treatment = loyalty In on my fifth Subaru! Honestly I can test drive other suv's but my faith and trust in my subie to keep me mobile and safe carries wieght in my decisi In on my fifth Subaru! Honestly I can test drive other suv's but my faith and trust in my subie to keep me mobile and safe carries wieght in my decision to buy elsewhere! More

Very impressed My car got totaled and I needed a new car fast! I always wanted a subaru WRX and now I had a reason to buy one. Joe was my salesman. He definately wen My car got totaled and I needed a new car fast! I always wanted a subaru WRX and now I had a reason to buy one. Joe was my salesman. He definately went the extra mile. He showed me around the dealership. He let me test drive the car and took the time to show me all the bells and whistles and he showed me how they all worked. I had a rental car at the time and they were even able to return it for me which was a really big help.They made sure that I had a full tank of gas when I picked up the car. I've bought cars before where I'd pick the car up with a half a tank or less so I really appreciated them doing that. Buying a car can be a nightmare but I had a very good experience here. I would definately go back if I was ever in need of car and I would recommend this place to anyone whose looking. More

Gracious help My husband and I decided our next vehicle would be a Subaru, based on our research and the occasional driving of our neighbor's Outback. When we reali My husband and I decided our next vehicle would be a Subaru, based on our research and the occasional driving of our neighbor's Outback. When we realized that our need of a second car had become urgent, we drove to Center Subaru without making an appointment. We had no idea how busy they would be or what issues this caused them trying to service everyone! Yet Tracy Breen met us with genuine patience and helped us choose, test drive, and sign for a new Forester. His knowledge is thorough without an edge of arrogance or pushy salesmanship. We are grateful for his help and appreciate his willingness to juggle many people and schedules to accommodate us. More

Outstanding Dealership This dealership is exceptional. Always friendly, fair, and honest. I've enjoyed buying several vehicles there over many years. Tracy Breen in Sales This dealership is exceptional. Always friendly, fair, and honest. I've enjoyed buying several vehicles there over many years. Tracy Breen in Sales is awesome!! More

Best buying experience As the title of my reviee suggests, I had great experience purchasing my car from Central Subaru. Even though I was skeptical and guarded, people who As the title of my reviee suggests, I had great experience purchasing my car from Central Subaru. Even though I was skeptical and guarded, people who greet us on the first visit were very polite, not pushy, and most important, genuinely upfront, without that typical sleazy talk and going back and forth to "the manager". I asked another dealership in the area to help me find the style and color that I wanted. At first, they said we found it, but then backpedaled and told me that the dealership is not returning their calls, and I should just order one and waiy 90 days. The salesperson exact words were "what is your rush. It's not like your current car is broken". So this is when we went to Central and met Allie, or as people call her Big Al. She is very friendly and helpful, she found me a car in one day. Paperwork was a breeze. But the time we came to finalize the deal, everything was ready and good to go. I highly recommend Central subary to anyone looking for a car. More

Very good service Very polite and helpful service from Cheryl and Mark. Would use again. Very professional. Very nice waiting area as well. Fun to look around the Very polite and helpful service from Cheryl and Mark. Would use again. Very professional. Very nice waiting area as well. Fun to look around the showroom also. More