Gengras Subaru Torrington

Lease of 2019 Subaru Crosstrek This was our 3rd Subaru dealership we went to to lease a new Crosstrek. Our salesman gave us a tour of entire facility and was extremely informative a This was our 3rd Subaru dealership we went to to lease a new Crosstrek. Our salesman gave us a tour of entire facility and was extremely informative and cordial asking us if we wanted a beverage or anything else. He Explained all of our options and never left us alone other to get printouts from printer. He understood our needs and budget and was able to offer us a lease we were agreeable to without pressure or double talk. I highly recommend anyone to at least visit this dealership to see how clean and friendly this place is. I’m sure they will be pleased. David Robinson was our salesman. He had to find me the exact vehicle I asked for and it was available for pick up in just a week. I was truly impressed with this dealership. The day we picked up my new Crosstrek, my son ordered andvput a deposit on a new custom Crosstrek that he will lease when it comes in. More

Great Joe gave me many options to choose from as I was uncertain in the beginning of which model Subaru I wanted. He touched base with me daily until we f Joe gave me many options to choose from as I was uncertain in the beginning of which model Subaru I wanted. He touched base with me daily until we found the right car! More

Very quick and friendly service Both the salesman and loan officer knew there product and did not try to sell me something I did not want. No pressure at all and the dealer itself wa Both the salesman and loan officer knew there product and did not try to sell me something I did not want. No pressure at all and the dealer itself was very nice and clean. I bought a used Ford there and not a Subaru and I was not pressured to do so. I was very happy with the service. More

Buying experience Excellent! Allie was very knowledgeable;attentive and went well out of her way to come in on her day off in order to accommodate us.James explained ev Excellent! Allie was very knowledgeable;attentive and went well out of her way to come in on her day off in order to accommodate us.James explained everything thoroughly at our signing and I know I can call them at anytime with questions.All in all it was the easiest car buying experience I've ever had.Thanks to both of you! More

Tai’s the man Had an amazing experience at center Subaru in Torrington ct. everyone was incredibly nice and very helpful especially Tai who helped me find this amaz Had an amazing experience at center Subaru in Torrington ct. everyone was incredibly nice and very helpful especially Tai who helped me find this amazing deal on the car I now driver and love! More

excellent customer service They were thorough, professional, and committed to the customer. They were very supportive, and earnest about continuing a good customer relationship They were thorough, professional, and committed to the customer. They were very supportive, and earnest about continuing a good customer relationship especially after the sale. More

Couldn't be more satisfied... Having just picked up our new Legacy Limited yesterday, I couldn't be happier with our salesperson, Jonathan. He went way overboard with his patience Having just picked up our new Legacy Limited yesterday, I couldn't be happier with our salesperson, Jonathan. He went way overboard with his patience and I think I may someday figure out all the gadgets on this lovely new car. Not only was Jonathan a great salesperson to work with, he does very well in the "Car Controls for Dummies" tutorial he gave us. More

excellent helpful and patient sales service......not pushy........always available for questions and concerns.....gave extra support to a first time and nervous helpful and patient sales service......not pushy........always available for questions and concerns.....gave extra support to a first time and nervous Subaru buyer Joe was awesome.....thank you! More

Phenomenal Experience Again This is my second Subie and I went with the Ascent. Jonathan Villamar provided me with knowledgeable guidance on which vehicle would be right for me b This is my second Subie and I went with the Ascent. Jonathan Villamar provided me with knowledgeable guidance on which vehicle would be right for me based on how I like to drive. He made sure all my questions were answered and I knew how to work this amazing vehicle! I chose Subaru for the first time 3 years ago when my VW GTI finally needed to be replaced with something bigger and better equipped for snow. As a ski patroller, not getting to the mountain on a snow day is NOT an option. Hasn’t failed me yet, while there were plenty sketchy moments with the GTI! Love the Ascent, love Subaru, and love Center Subaru!! I even got to spend a little time with Allie going over my options because Jonathan was not available immediately. He didn’t make me wait! More

10000 mile service My service this morning was quick yet thorough-in and out within an hour. Bob and staff are cordial and sincerely interested in my car and what needs My service this morning was quick yet thorough-in and out within an hour. Bob and staff are cordial and sincerely interested in my car and what needs to be done. Thanks More