Gengras Subaru Torrington

Outstanding. My wife and I have been dealing with Tracey since our first Subaru in 2001. He sold us our first and then 2007 he sold us our second one. Our third o My wife and I have been dealing with Tracey since our first Subaru in 2001. He sold us our first and then 2007 he sold us our second one. Our third one was in January 2018. Tracey was out sick but another salesman took care of us for Tracey. We love our Subaru’s. Tom & Marlene Capaldo More

Very Happy the Center Subaru team where Professional,Friendly and really wanted to sell us a new car.....they could not be more delightful folks to work with!!! the Center Subaru team where Professional,Friendly and really wanted to sell us a new car.....they could not be more delightful folks to work with!!! I will recommend Center Subaru to my family and friends!! More

My experience at center suburu was great I have given the center subaru team a 5 star rating because they did a great job helping me pick out the right car that worked with my budget and t I have given the center subaru team a 5 star rating because they did a great job helping me pick out the right car that worked with my budget and the staff just could not do enough for me . More

Great experience Tracy is the best. Service department takes great care of all our service requirements. Would recommend the dealership to family snd friends. Ten year Tracy is the best. Service department takes great care of all our service requirements. Would recommend the dealership to family snd friends. Ten years of great service and three new cars. More

I never worry about buying a Subaru at Center Subaru I have purchased 7 Subarus through the years and Tracy Breen has always been my go-to guy. I have always been treated fairly and I have been happy wit I have purchased 7 Subarus through the years and Tracy Breen has always been my go-to guy. I have always been treated fairly and I have been happy with all of my purchases. I never felt "ripped off' and they have gone out of their way when there have been recalls or just a routine oil change [that's usually how I end up with a new car-haha]. Center Subaru is an excellent example of a company ensuring that their customers return. -Maryann "Sandy" Sandford More

Relaxed and fun buying experience I'm on my 5th Subaru in my life, 3 of which I've bought brand new from dealerships. Other than Subaru, I've owned Toyota, Scion, Suzuki and Mercedes. I'm on my 5th Subaru in my life, 3 of which I've bought brand new from dealerships. Other than Subaru, I've owned Toyota, Scion, Suzuki and Mercedes. I've, therefore, dealt with many different dealerships in my life, including Perkins Subaru of Milford, Quality Subaru of Wallingford, Premier Subaru of Branford and Ft Myers Subaru in Florida to name a few, and can say without a doubt that Center Subaru has been the best experience for my family and I. Here are some solid points as to why I feel this way: No rush! Nothing is worse than being rushed to take a car you're not sure about. The salesman never acted like he had better things to do or bigger fish to fry. He was extremely helpful in helping me determine what features would be helpful for me and which ones I could do without. Which brings me to another point. Transparency. I was shown the numbers. I could see where I could have saved money on the same vehicle but different features and where I could spend more by choosing a higher package had I wanted to. I wasn't pushed to buy more than I needed or wanted. Beautiful showroom. The waiting area is pleasant and relaxing. Coffee and snacks are provided as well as a reading area and tv area and a small children area. When things go wrong. No one is perfect, sometimes things happen. In my case, we had a situation come up with one of the add-ons in our brand new Crosstrek. The whole team showed attention and sincere interest in our satisfaction and well being. They took care of the situation and quickly arranged to have it rectified. Trade in value. I feel like I got a decent trade in value for my vehicle (although there was some negotiation needed, which is to be expected since this is a business after all, but very reasonable) Tai Maher was very thorough and knowledgeable and paid attention to my concerns and questions. It's been about 3 months since my purchase and I still feel strongly about my great experience with Center Subaru, even though I had to drive over an hour to get there. More

Purchase on new Forester Robert Blue handled our purchase on a 2018 Forester. He was very personable and professional. He did an excellent job handling our purchase and made o Robert Blue handled our purchase on a 2018 Forester. He was very personable and professional. He did an excellent job handling our purchase and made our visit stress free. More

Amazing Experience! I had made an appointment for a test drive for a Crosstrek, and when I arrived I was helped right away by Tai, who was very knowledgeable and helpful. I had made an appointment for a test drive for a Crosstrek, and when I arrived I was helped right away by Tai, who was very knowledgeable and helpful. The car was perfect but the one I had originally wanted wouldn't arrive for a few weeks. We looked around and found a Crosstrek on the lot that had fewer accessories than I originally thought I wanted, but for the money it was worth it. Tai worked with me to make sure I would get all the accessories I wanted put on it, which included a remote starter. I left for lunch and when I came back a couple hours later, my car was ready for me to take home that day! I was pleasantly surprised at how little time it took to get my car ready for me to take home. Definitely a very positive experience. More

Nice team I got a nice car at a good deal. Nice sales team. Got my car fast there was no pressure to buy would highly recommend I got a nice car at a good deal. Nice sales team. Got my car fast there was no pressure to buy would highly recommend More