Gengras Subaru Torrington

Purchased 2017 Forester Simply a fair no nonsense purchase. This is my third Forester yet decided I needed to go back to square one and review four other similar size vans (a Simply a fair no nonsense purchase. This is my third Forester yet decided I needed to go back to square one and review four other similar size vans (a 2 month process) All my experiences at other dealerships made me run back to Joe at Center Subaru. Being familiar with their good service aided my decision. More

New Car Easy Swap Went in to get out of my current car. Team did great work and 48 hours later into a new car. Worked with my on the phone extensively a Easy Swap Went in to get out of my current car. Team did great work and 48 hours later into a new car. Worked with my on the phone extensively and got a deal locked(conditional) prior to even driving in. Cant knock that. In addition delivery process didn't feel rushed at all. Finance office wasn't a bunch of gimmicks and add-ons just cut and dry. Spiro read me well and understood exactly what I wanted to do. Of the 3 Subaru dealers I have worked with in CT this one takes the cake. More

Great service Noticed on the day of purchase my center console wasn't opening right and dave took it took service and they ended up finding a head gasket leak so th Noticed on the day of purchase my center console wasn't opening right and dave took it took service and they ended up finding a head gasket leak so they put me in a loaner car until it was repaired. Really grateful for the service employee who noticed a head gasket leak when they were only looking at the interior of the car. Also appreciate everything dave helped me with and instead of just brushing off the console and pushing me out the door to make the sale he took the time to make sure i was satisfied and had the correct information about my purchase. Great overall experience More

Great experience! Recently bought a car from this location, needed something to handle winter weather. Dealer was friendly and building was very nice and clean. Would r Recently bought a car from this location, needed something to handle winter weather. Dealer was friendly and building was very nice and clean. Would return should be in need of a new car / service More

New Car Purchase My wife and I had the pleasure of purchasing a new car from David Robinson. David was very polite, helpful and very knowledgable, David went the extra My wife and I had the pleasure of purchasing a new car from David Robinson. David was very polite, helpful and very knowledgable, David went the extra mile to make sure we left the same day with the vehicle. He was very thorough with the delivery of the vehicle. Everyone at the dealership was polite and courteous. I would definitely purchase a vehicle from this dealership again. Spiro was also very polite, knowledgeable and helpful. Also going the extra mile to make sure we left with the vehicle that day. Both employees are an asset to the dealership and made the purchase an enjoyable experience. I would definitely purchase a vehicle from this dealership again. More

New vehicle purchase This is the first time I have purchased a vehicle in my hometown, ever! Majid, Andy and Joe C. met every expectation, with professionalism, kindness a This is the first time I have purchased a vehicle in my hometown, ever! Majid, Andy and Joe C. met every expectation, with professionalism, kindness and no pressure at any time..Majid went above and beyond...I first contracted to buy the Crosstrek in dark grey. The day of pickup, I changed my mind about the color. His response, "No problem! We'll get you what you want". They gave me a loaner until the new car arrived and even gave me a Christmas bow! Andy shared his Mom's Christmas cookies, adding a homey touch. Now, this review is about the people at Center Subaru, not the product which we're all familiar with. A positive purchase experience comes down to the personal interactions. This, to me, makes all the difference. Their motto is, "We want to do the right thing". Each step of the process followed this motto, making my experience with Center Subaru a pleasure. I trust them and thank them. More

A+ with Mike My Fiancée and I had a horrible experience at another Subaru dealership which shall remain nameless. We came to Center Subaru the next day and the dif My Fiancée and I had a horrible experience at another Subaru dealership which shall remain nameless. We came to Center Subaru the next day and the difference was night-and-day. Mike was knowledgable and focused on giving us great customer service. He laid out options, spoke with us about finances, and ultimately found the perfect car I was looking for in my range. I was offered an amazing price for my trade-in and Joe even held the car for me without a down payment since it was the last of the 2016's on the lot. Spiro explained all the warranties in more detail that I have ever received while buying a car. The overall experience was upbeat, hassle-free, and comfortable. Communication was excellent during all stages and I appreciated the transparency and honesty from the whole team. Center Subaru delivered the experience I expected. They have my loyalty as a customer because of this, despite being located farther than my closest Subaru Dealership. Thanks for everything Center Subaru! More

Working with Robert and Greg Both gentlemen were very knowledgeable and helpful with the purchase of our new Subaru. I would definitely recommend them. I look forward to dealing Both gentlemen were very knowledgeable and helpful with the purchase of our new Subaru. I would definitely recommend them. I look forward to dealing with them in the future. More

Ask for Frank! Couldn't have had a better Buying Experience! Frank Marchion was professional and super easy to work with. He was patient with all my questions and very knowledgeable about all of the cars feature Frank Marchion was professional and super easy to work with. He was patient with all my questions and very knowledgeable about all of the cars features. He was always quick to get back to me and made sure he was available for any of my concerns along the way. A+ Dealership. They went above and beyond to make sure my new used car was in excellent mechanical condition, all the features were in good working order, and they detailed the car to perfection for when I picked it up. Had a small issue with the sunroof and they ordered new parts and replaced it free of charge. They also provided me with a loaner while I waited for my car to be ready. Couldn't ask for anything more than that. Thanks for everything Frank, looking forward to being part of the Center Subaru family for years to come. More

Working with Jonathan Jonathan was friendly and knowledgeable about the product. Because I was interested in getting an SUV I test-drove a Forester and an Outback before ch Jonathan was friendly and knowledgeable about the product. Because I was interested in getting an SUV I test-drove a Forester and an Outback before choosing a 2017 Outback. he answered my questions and explained the features of the car. He also assured me that I can stop by at any time if I have any further questions about the Outback. More