Gengras Subaru Torrington

STI Surprise Was in the market for buying a new STI. The specific car I was looking to buy from another dealer sold 3 days before I was going to express my interes Was in the market for buying a new STI. The specific car I was looking to buy from another dealer sold 3 days before I was going to express my interest. Got online and created exactly what it was that I was looking for in my STI (additional features). Literally within 20 minutes I was getting a response call from Center Subaru on a Saturday, surprise #1. Within a 5 minute phone conversation we had scheduled an appointment for me to go down that day in 2 hours from the time of the call to discuss with the sales rep, surprise #2. I show up for the meeting greeted by the sales rep, he had a print out of the car I had created so he knew exactly what I wanted. He asked how much flexibility I had, which unfortunately for the sales rep was none, as I knew exactly what I wanted. He reassured me that he would do his best to get me exactly what it was that I wanted. Within 30 minutes of the meeting he had notified me that the exact car I wanted was in CT, and that he was willing to negotiate with the other dealership to get it transported over in 2 days, surprise #3. The entire process was an efficient breeze, customer service was beyond outstanding. More

110% Perfect Dont let his age fool you. Andrew presented himself as a Warm, friendly and knowledgeable young salesman. He was easy going but informative. We had a Dont let his age fool you. Andrew presented himself as a Warm, friendly and knowledgeable young salesman. He was easy going but informative. We had a no hassle purchase. Truly a wonderful experience. More

Great Dealer; Great Salesperson These people are honest, knowledgeable and friendly and actually do what they promise they will do. I was speaking with a large handful of dealers in These people are honest, knowledgeable and friendly and actually do what they promise they will do. I was speaking with a large handful of dealers in NJ, NY and CT, trying to find a good price on a 2016 Forrester and putting up with the usual "dealer dance". In contrast, Center Subaru gave me a very competitive price right out of the box without the usual "I'll have to ask my manager" ploy. No hard sell. The salesperson, Cody Santore, was terrific. He's down-to-earth, very personable and trusworthy. Best of all, he really knows cars -- having built his own from scratch -- so he can answer any question. His follow-up during the sales process and post-sale has also been excellent. More

Stress free purchase. The staff at Center Subaru are friendly, helpful and professional. My recent purchase was not stressful at all. They understand the customer's time The staff at Center Subaru are friendly, helpful and professional. My recent purchase was not stressful at all. They understand the customer's time is valuable and work with you in a very accomodatting way. More

Superb buying experience No hard sell at Center Subaru- one of the few dealerships where you can browse the lot without being hounded by salesmen. The staff is very friendly, No hard sell at Center Subaru- one of the few dealerships where you can browse the lot without being hounded by salesmen. The staff is very friendly, knowledgeable and welcoming. Andrew DePallo immediately made us feel comfortable. His walkthrough of our new Subaru was thorough and straightforward, leaving us impressed with his professionalism. He continued to relay helpful tips during our test drive. Coming to an agreement on purchase terms was a quick and simple process- very reasonable. I could not be happier with my buying experience at Center Subaru. They have gained a loyal customer. I would enthusiastically recommend Center Subaru to anyone in search of a solid deal on a new (or used) vehicle. Thank you, Andrew! More

Excellent Made me feel comfortable the minute I walked in great staff very friendly right to the point no games gave me price I wanted to pay very happy from A Made me feel comfortable the minute I walked in great staff very friendly right to the point no games gave me price I wanted to pay very happy from A to B will definitely do business again if I could give them more then five stars I would thanks Robert! More

Easy pleasant experience. My experience at Center Subaru was no hassle. I went in needing a car ASAP, I met frank as soon as I walked in. I told him my budget and what I needed My experience at Center Subaru was no hassle. I went in needing a car ASAP, I met frank as soon as I walked in. I told him my budget and what I needed in a car. We found it quickly he answered any and all questions that I had. He is very knowledgeable on all things Subaru! I came back the following day to pick up the car, I was in and out just like he said. I would recommend this dealer to anyone looking for a car in the Torrington area, ask for Frank! Thank you again! More

Excellent Service This was my first car purchase and many friends had suggested looking at Subaru, I purchased a 2017 Forester and love the vehicle!! It was perfect for This was my first car purchase and many friends had suggested looking at Subaru, I purchased a 2017 Forester and love the vehicle!! It was perfect for me and the experiencing of purchasing my first car was not stressful and went very smoothly thanks to Mike Persechino. He was very helpful and answered any question I had and was very easy to keep in touch with during the process. More

Very friendly dealer and pleasant buying experience Our experience in purchasing a 2017 Outback at Center Subaru was not stressful and was a wonderful experience because of Frank Machion. Frank made us Our experience in purchasing a 2017 Outback at Center Subaru was not stressful and was a wonderful experience because of Frank Machion. Frank made us feel at ease, answered all our questions and did not pressure us at all. We found him to be very knowledge of the product and took the time to explain how everything worked. I would highly recommend Center Subaru to my friends and suggest they ask for Frank. More

Best car experience ever! Hi My experience could not have been better at Center Subaru. My sales person Jonathan Villamar was excellent. He is knowledgable, kind, personable Hi My experience could not have been better at Center Subaru. My sales person Jonathan Villamar was excellent. He is knowledgable, kind, personable and professional. No gimmicks no hard sell. I hope he is still at Center when I get my next car! On a scale of 1-10 Jonathan is a 12!! The management by Andy Meillo is also excellent. The dealership store us clean and customer friendly. All staff greet you warmly even if you are not their sales customer. The finance portion of the sale was as positive as the sales portion. I will recommend Center Subaru to anyone I know needing a car. Thank you Lenore Case Sent from my iPhone More