Gengras Subaru Torrington

Transparency & Expediency My visit with Center Subaru was a good experience right from the get go. Tracy Breen met us at the door & his calm demeanor set me in a good place rig My visit with Center Subaru was a good experience right from the get go. Tracy Breen met us at the door & his calm demeanor set me in a good place right away. I explained exactly what I wanted to do & he took me through the options, answering all my questions with knowledge & sincerity. Patiently walking me through the process. From explanation of the cars features (again patiently), to the explanation of how the service department works, the whole 9 yards. Lastly, James Sands, business manager, was also excellent in his capacity. I appreciated his transparency & patience with answering my questions. On both fronts, I never felt pressured from options offered to me. Really the car sells itself on the most part, along with the dealership being around forever More

Great experience Everyone was very nice. The sales guy I worked with (Robert Blue Sr.) Helped me very much with trading in my old vehicle for my new one now. Everyone was very nice. The sales guy I worked with (Robert Blue Sr.) Helped me very much with trading in my old vehicle for my new one now. More

Great Buying Experience Seeking a vehicle with a warranty, the sale was made possible with its lifetime warranty, it helps offer us peace of mind, knowing this car is covered Seeking a vehicle with a warranty, the sale was made possible with its lifetime warranty, it helps offer us peace of mind, knowing this car is covered. Thank you. More

Friendly, clean, informative experience I had the pleasure of meeting David Robinson when my husband and I stopped at Center Subaru in Torrington. Everyone at the dealership was friendly wit I had the pleasure of meeting David Robinson when my husband and I stopped at Center Subaru in Torrington. Everyone at the dealership was friendly without applying the usual salesman type pressure. David was professional, articulate and very knowledgeable about the vehicles he allowed us to test drive. He made our experience pleasurable and informative. More

Amazing, fast and easy experience!!! My fiancé and I ordered the 2019 Subaru Ascent and it is the most amazing car! Thank you so much Joe for everything! He took the time to explain every My fiancé and I ordered the 2019 Subaru Ascent and it is the most amazing car! Thank you so much Joe for everything! He took the time to explain every little detail we needed to know! Thanks again!!! More

Phenomenal Experience I stopped in Center Subaru to get some information on the new Ascent for my husband. Mike and his teammates were so helpful and knowledgeable regardin I stopped in Center Subaru to get some information on the new Ascent for my husband. Mike and his teammates were so helpful and knowledgeable regarding their new product. I walked out of this dealership with more information than I ever could have imagined. I cant wait to tell my friends about this dealership. Although we are not ready to purchase at this time we will definitely be back to purchase when we are ready. More

Vehicle purchase We actually went in to rule out an Outback. Took a few mins for a sales man to find us but Mike P did and he did an awesome job. I had no intention of We actually went in to rule out an Outback. Took a few mins for a sales man to find us but Mike P did and he did an awesome job. I had no intention of purchasing a new vehicle let alone a Subaru but Mike went over everything and it was a pretty easy sell after that. He was quick and not pushy at all (which I hate). Kept all follow up appts we made and made it a very easy and fast experience. Which is what we needed. I do wish you had something of an incentive for retired/veteran military. They are just as much military as a active. They have just already put there time in. Thank you!! More

Good experience in buying a pre-owned Crosstrek Both James and Robert were very knowledgeable and pleasant to work with. We had a slight glitch in gathering some information, and they were very pat Both James and Robert were very knowledgeable and pleasant to work with. We had a slight glitch in gathering some information, and they were very patient and helpful in smoothing out a couple bumps in the road (pun definitely intended!) and getting us through the process of purchasing our vehicle. This is my first Subaru, and I'm looking forward to getting to "know" all the great things about it! More

Quick and easy I stopped in to.browse some used cars, found one I really liked, and 3 hrs later drove it home. No hassles, no pressure. I still had my other car, so I stopped in to.browse some used cars, found one I really liked, and 3 hrs later drove it home. No hassles, no pressure. I still had my other car, so they followed me home with my new one. I even got some pizza for lunch! More

Top-quality professional service We went to this dealer two years ago and met a wonderful sales rep who took a lot of time with us to help us understand what buying our first car in 3 We went to this dealer two years ago and met a wonderful sales rep who took a lot of time with us to help us understand what buying our first car in 30 years would feel like (we are city folk . . .) We bought nothing. We just went back two years later and the same sales consultant helped us close on a pre-owned Subaru Outback. He was just as wonderful this time around and helped us understand the value of buying pre-owned. We would have no reason to ever go anywhere else - love this dealer and all of its professionals. Fast, responsive, good listeners, and so pleasant! More