730 Reviews of Center Subaru - Service Center
poor customer service bought a brand new Crosstrek had rotors go three oil sensors in less then 2800 miles. Wanted Subaru to extend my warranty they did nothing . bought a brand new Crosstrek had rotors go three oil sensors in less then 2800 miles. Wanted Subaru to extend my warranty they did nothing . More
Excellent Service - trustworthy and knowledgeable I bought my first Subaru as a used car at Center Subaru about 20 years back, the day I was to pick up the car they called and told me the car would no I bought my first Subaru as a used car at Center Subaru about 20 years back, the day I was to pick up the car they called and told me the car would not be ready as there was an issue with the AWD - a couple days later they called and told me they put in a new transmission (no cost to me) and the car was ready. They gave me a 3 year 50K mile warranty on the new tranny. I would never have known the AWD was not working properly until perhaps when winter arrived which would be after the warranty period expired - they won a customer. Since then all repairs and maintenance have been done on my Subarus at Center Subaru. Bob Charette, Service Advisor, is fantastic to work with - I find him trustworthy, knowledgeable and extremely customer focused. The few issues we have had over the years were fixed the first time. When you have a scheduled appointment service is completely quickly so I just wait. I just purchased my 7th Subaru, a 2 year old Legacy, from David Robinson in March 2016. I was not planning to purchase a car, just browsing while my old car was being serviced. Dave asked if he could help and I told him no but a car caught my eye so I later reached out to Dave. We took the car for a spin - Dave was not pushy, he was friendly and knew everything about the car. I wanted a hood protector put on the car and he had it installed while we did the paper work. He also setup the Bluetooth for the cell phone and checked in after the purchase to see if there was anything we needed. Great experience. More
Service or Sales- Top notch!!! We had an awesome purchasing experience and had to see if service was as awesome as sales... We've been back to Center Subaru for a complimentary 2500 We had an awesome purchasing experience and had to see if service was as awesome as sales... We've been back to Center Subaru for a complimentary 2500 mile service check. I was greeted by Nick the valet, brought in to Sam the service writer. Both very professional, polite and efficient. While waiting for my Crosstrek service to be completed I stopped into the parts department and purchased some pretty cool Subaru gear to share my pride in Subaru. Nick the parts counter guy was very helpful and courteous as well patient. Once again, thank you Center Subaru, and Subaru of America. You sure do a consistently great job! More
Amazing service Center Subaru went above and beyond in servicing our 2009 Dodge Grand Caravan. We originally bought the vehicle there 2 years ago. There service depar Center Subaru went above and beyond in servicing our 2009 Dodge Grand Caravan. We originally bought the vehicle there 2 years ago. There service department was phenomenal. I will always buy my vehicles from this dealer and service them there as well . My wife and I can't say enough or do enough to tell others how truly wonderful the service at center Subaru is. Highly recommend this dealership for there service and sales, great people make a great experience !!! More
great experience This dealership is very helpful and all the workers are great! Whenever I need to get an oil change or something fixed on my car I never had a problem This dealership is very helpful and all the workers are great! Whenever I need to get an oil change or something fixed on my car I never had a problem. More
Awesome Service AS USUAL!!! Took my Subaru in for a safety check and to make sure everything was good to go for a long road trip. They did a great job and I had a coupon for a Ji Took my Subaru in for a safety check and to make sure everything was good to go for a long road trip. They did a great job and I had a coupon for a Jiffy Clean and they replaced side marker bulbs. The waiting area is comfortable, wifi, coffee, cookies...Nice! Sam kept me updated on the progress and as usual, a pleasant experience. I love this place! Best dealership for EVERYTHING. Don't change a thing! More
My last visit for service and recent purchase of my tenth S excellent in all areas sales staff, service department,facility clean, neat, pleasant place people familiar with product and able to advise on best op excellent in all areas sales staff, service department,facility clean, neat, pleasant place people familiar with product and able to advise on best options for my needs and driving habit. Tracey Breen has become not just my sales rep but a friend along with Bob in service and everyone else I interact with on my visits. there is a reason I drive past my nearby dealership to go to CENTER. !!!!!!!! More
no pressure sale!! Went in for service and bought a new car!! Thank you Mike Persechino for no pressure, and honest answers! This is my 5th Forrester and 8th Subaru. Cen Went in for service and bought a new car!! Thank you Mike Persechino for no pressure, and honest answers! This is my 5th Forrester and 8th Subaru. Center Subaru doesn't play games like other dealers..Straight talk, no wasting of your time. We are very happy with our new Forrester and the pretty red bow meant alot!!! More
Remote Starter Install Everything done as promised. Courteous, friendly treatment. Comfortable waiting area, drinks, WiFi and a drive in service bay, so no getting exposed t Everything done as promised. Courteous, friendly treatment. Comfortable waiting area, drinks, WiFi and a drive in service bay, so no getting exposed to the elements. More
The service department is great. They explain what needs doing and do not try and sell you anything extra. My car is always cleaned and delivered when promised. The waiting area is excellent - comfortable s doing and do not try and sell you anything extra. My car is always cleaned and delivered when promised. The waiting area is excellent - comfortable seats and free beverages. I strongly recommend this service department. More