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Gengras Volvo East Hartford

East Hartford, CT

4.3
138 Reviews

540 Connecticut Blvd

East Hartford, CT

06108

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Showing 138 reviews

May 15, 2025

We had a good experience with Domenick purchasing my son a car. We test drove a car and purchased it in 3 hours flat due to my son had a class that night. We were out the door, and pleased with their effort More

by Waterfordmojo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Craig
May 16, 2025 -

Gengras Volvo East Hartford responded

It's fantastic to hear that Domenick and the Gengras Volvo team made your car-buying experience smooth and efficient. We're glad everything worked out perfectly with your schedule, and we appreciate you choosing us!

May 15, 2025

Really enjoyed working with Domenick to purchase my Volvo! Highly recommend giving him a call!! More

by Lck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian McDavid
May 16, 2025 -

Gengras Volvo East Hartford responded

Thank you for recommending Domenick at Gengras Volvo! We look forward to seeing you next time!

December 24, 2024

This was our first time purchasing a car at Gengras Volvo of East Hartford. We met with Domenick who was very attentive to explaining the various models and features. The process of purchasing the car was st More

by Wrburek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenick Bukowski
Dec 24, 2024 -

Gengras Volvo East Hartford responded

Wrburek, we're delighted to hear that Domenick made your first car-buying experience at Gengras Volvo of East Hartford enjoyable and straightforward. Thank you for choosing us!

October 29, 2024

I had recently purchased a XC 60 from Gengrass East Hartford and I had the most wonderful experience. There was no pressure at all from my salesperson. She had made this sale very simple and answered e More

by svoros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolanda Westerlaund
Oct 30, 2024 -

Gengras Volvo East Hartford responded

Thank you for sharing your positive experience with us at Gengras Volvo! We're delighted to hear that our team made the process smooth and pressure-free. Enjoy your new XC60, and we appreciate the recommendation!

September 27, 2023

Gengras Volvo in East Hartford (EH) advertised a used Audi for sale on its website. I wanted to test drive and likely buy the Audi for cash. I clicked on the “get today’s price” link and provided all of More

by Mkoko
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ed, Brenda Ortiz
Sep 27, 2023 -

Gengras Volvo East Hartford responded

Thank you for the detailed review. We sincerely apologize for any disappointment or frustration caused by this experience and will make sure we utilize your feedback to help improve our communication & processes moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Chris James - General Manager - 860-727-6245

December 14, 2022

I’ve leased my Volvo XC90 for three years and I’m now buying it off a lease. It’s been the perfect car and I love it. Today I brought it into the service center and got the same quality service I have fo More

by KrisP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vecdet Yagtu, Chris James, Mallory Craig
Dec 15, 2022 -

Gengras Volvo East Hartford responded

Kris, thank you so much for trusting the Gengras Volvo team with your automotive needs! We appreciate you taking the time to share these kind comments and look forward to seeing you at your next visit!

November 27, 2022

Buyer Beware . Very dissappointed with the sale of the Xc60 I purchased in July 2022. Has been nothing but trouble ever since ! Infotainment system is so bad! So m More

by laurgl79
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Busher, Chris James
Nov 28, 2022 -

Gengras Volvo East Hartford responded

Thank you for reaching out. We are disappointed to hear that you are not satisfied with your purchase and we are working diligently with the manufacturer to come to a resolution for you. We appreciate your business and look forward to making things right. Thanks again, Chris James - General Manager - 860-727-6245

August 18, 2021

I felt welcomed and part of the Gengras Family at my first appointment. I am happy with my purchase of a Subaru Crosstrek. More

by Matthewprincipe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn D, Jason G, and Tom , Vecdet Yagtu, Chris James
Aug 18, 2021 -

Gengras Volvo East Hartford responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again next time!

July 14, 2021

Beginning of June I had my car for a regular service and service was great. Yesterday I brought my car for service with a very unusual problem. My sunroof was making gurgling noise during driving at certain More

by Michael Veprinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Diako
Jul 14, 2021 -

Gengras Volvo East Hartford responded

Thanks for sharing your experience with our service team, Michael! We're so happy to hear Pete and Francisco could take care of everything for you and you left a happy customer! Safe travels!

June 13, 2021

Be very cautious about promises and warranties. The accessories like tow hitches do not perform as promised and the dealership response is delay/ forget/ignore. They then promise to make it right, don More

by Gengras_Disappoints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris James
Jun 16, 2021 -

Gengras Volvo East Hartford responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out and we will do our best to make this better. Chris James - General Manager - 860-727-6245

Jul 02, 2021 -

Gengras_Disappoints responded

You are a bot. This is a boilerplate response. Chris knows all about the issues and does not help. I need to speak to James Tierney to help next.

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