Gengras Volvo East Hartford

The sales executive, Lance Jewell, was extremely knowedgeable and thorough in his overview of the vehicle (XC90), Volvo's reputation and their support of the product. He was very straightforward an knowedgeable and thorough in his overview of the vehicle (XC90), Volvo's reputation and their support of the product. He was very straightforward and honest in his responses to my questions which was fairly different from our prior experiences buying cars. Bottom line is that we trusted him. The experience continued to be positive as we worked with Bob Doyle to establish the price on our new XC90 as well as the trade in on our existing XC90. The prices agreed upon were extremely reasonable/fair and the process was comfortable vs adversarial. This was the best car buying experience we have had. More

Their customer service is excellent! The employees are friendly and knowlegable. I would highly recommend Gengras Volvo to my friends! They make you feel very comfortable while you wait for the shuttle friendly and knowlegable. I would highly recommend Gengras Volvo to my friends! They make you feel very comfortable while you wait for the shuttle or a loaner car. More

Good experience. Sal listened and tried to direct me to cars that would meet my needs He did a good job explaining the different cars and answering my questions. cars that would meet my needs He did a good job explaining the different cars and answering my questions. More

Very professional service. Jeff was a great salesman. He was very honest and trustworthy. I would buy a car from him again. I am really enjoying my Volvo! He was very honest and trustworthy. I would buy a car from him again. I am really enjoying my Volvo! More

I have been buying both used and new Volvos since 1998 from Gengras. Over the 13 years I have had different sales people from time to time but Sal Guerrera has become my go to sales person; he is the best from Gengras. Over the 13 years I have had different sales people from time to time but Sal Guerrera has become my go to sales person; he is the best. He is always ready to answer any question or help with any issue. He is always ready to get a hot cup of coffee and spent time with me. Over time as my children have grown they have all purchased cars from Sal and every gets the same level of service. I keep coming back to Gengras Volvo because I like the value of the car I purchase coupled with a service department sensitive to my needs and always willing to go the extra mile. The sales person, however, is only as good as the people he works with. Whenever Sal is not available, Eric Sandstrom or Bob Doyle, step in to assist me with whatever I need. This partnership makes buying and then owning a car a smooth and easy process. I love my new S60 and can't wait to go on a road trip! Thanks Sal, Eric and Bob you made my latest purchase even more pleasant then my first! More

Second car from them in less than 2 years. They got me out of a poor situation and into a better one, which I greatly appreciated. Also like dealing with the service people who get me in and out efficient out of a poor situation and into a better one, which I greatly appreciated. Also like dealing with the service people who get me in and out efficiently. Highly recommend dealership. More

From our first contact Temple was courteous and friendly. She was extremely acommodating and allowed us to ask many questions. Her approach to selling us a car was refreshing. There were no rehearsed lines. She was extremely acommodating and allowed us to ask many questions. Her approach to selling us a car was refreshing. There were no rehearsed lines. Instead she listened to our needs, asked intelligent questions and guided us towards finding our perfect car. Bob Doyle was a great sales manager. He provided support for Temple and was extremely knowledgable about the Volvo brand. We really appreciated his no nonsense and upfront approach. Thank you Temple & Bob! We will be returning to Gengras for our next Volvo/Lincoln purchase. More

It was easy to work with David, he is simply just great. He has only gotten better over the last two years. Anita and Allan DeLorenzo He has only gotten better over the last two years. Anita and Allan DeLorenzo More

I have been incredibly impressed with Gengras' sales effort and in particular Dave Hughes who has helped me with the purchase of 4 XC90's! The level of service and knowledge and patience by every person effort and in particular Dave Hughes who has helped me with the purchase of 4 XC90's! The level of service and knowledge and patience by every person that I have dealt with at Gengras is incredible. It is always a pleasure to come and buy or lease a vehicle with Gengras!!! More

Excellent customer service by Sal!! I will never buy a car from anyone else. He got me into just what I wanted and was extremely helpful and professional. car from anyone else. He got me into just what I wanted and was extremely helpful and professional. More