Gengras Volvo East Hartford

Great Jeff Swierbutowicz was wonderful in talking about cars; extremely knowledgable about all cars and the systems in them and options (it's fairly complex Jeff Swierbutowicz was wonderful in talking about cars; extremely knowledgable about all cars and the systems in them and options (it's fairly complex). I found the general atmosphere at this dealership to be cordial, relaxed, and very efficient; signs of a well run company. I bought a a new Volvo XC60 and couldn't have had a better experience throughout. More

Great Experience I just bought a pre-owned Honda here, and it was the easiest & most efficient car-buying process I've ever experienced. Jeff was professional, knowled I just bought a pre-owned Honda here, and it was the easiest & most efficient car-buying process I've ever experienced. Jeff was professional, knowledgable, and prompt in responding to my questions in person as well as via email after I'd left the dealership. I couldn't be happier with the car or the service. I would highly recommend Gengras Volvo & Jeff, and would gladly return for my next vehicle! More

Great pre-owned car buying experience Recently I bought a pre-owned Volvo for my daughter at Gengras Volvo. The vehicle itself was in excellent condition and all documentation and histor Recently I bought a pre-owned Volvo for my daughter at Gengras Volvo. The vehicle itself was in excellent condition and all documentation and history of the vehicle was available. Our salesman was very knowledgeable about the vehicle and although it was a pre-owned car he treated us no different than were we new car buyers. We had a chance to thoroughly look at the vehicle both interior, exterior, and mechanically (looking up from under a lift). When making the decision using the documentation, physical inspection, and test drive of the vehicle it was a clear choice. Overall, it was a very pleasant and efficient process to purchase this pre-owned vehicle at Gengras Volvo. More

Great service! We had a wonderful experience purchasing our new Volvo at Gengras Volvo in East Hartford. From the start everyone was welcoming and very knowledgeabl We had a wonderful experience purchasing our new Volvo at Gengras Volvo in East Hartford. From the start everyone was welcoming and very knowledgeable about all of the vehicles and options. Vecdet Yagtu was extremely helpful and worked with us to find the vehicle that had all of our specifications. He responded quickly to all of our questions and kept us updated during the entire proces. He gave us a thorough tour of our new vehicle and showed us all the aspects we needed to know. Overall we had a very personal and pleasant experience purchasing this car and plan to return to Gengras Volvo in the future! Thank you! More

Great Experience Gengras was very professional and accommodating in all respects. My salesperson Jeff was excellent. Very knowledgeable and friendly. They went abov Gengras was very professional and accommodating in all respects. My salesperson Jeff was excellent. Very knowledgeable and friendly. They went above and beyond to find the car I wanted and the delivery process was smooth and informative. I would recommend Jeff and Gengras to anyone I know. More

Pleasant and Expedient Personnel I'll be honest with you, right up front...we'd had unpleasant experiences with Gengras Sales personnel several years ago when we were in the market fo I'll be honest with you, right up front...we'd had unpleasant experiences with Gengras Sales personnel several years ago when we were in the market for 2 previous Volvo purchases. Both purchases ended up being concluded at area dealers, as Gengras didn't seem interested in our business at the time - or that was the impression the Sales persons gave us during our visit. NOT THIS TIME!! Both Vecdet and Allan were very personable, attentive and anxious to correct any previous misgivings we had about our dealings with their company. They didn't make excuses for our previous experience and quickly moved forward to do what they could to answer questions and assist in us locating a car that fit our needs. After taking us on a test drive, we sat down and reviewed the requirements I had for a new vehicle. They didn't have a vehicle on their lot that met our specs, but immediately began the process to locate one in the area. Since they also did not have one on their lot in the color I requested, they (Allan Fiergola) did identify one at one of their other dealerships. They offered to transfer the vehicle to their East Hartford location, in order that we could see the actual color (versus the color on the computer...they are never the same!). Instead, as it was the weekend, we opted to drive the 20 miles or so to their other location. We saw the vehicles and called back to confirm that the color was acceptable. They located a vehicle at another dealer in New England and the negotiations began. Allan Fiergola very quickly reviewed the XC90 we were bringing for trade-in. Their first offer was a bit low, but they were able to improve the offer. Upon closing the contractual paperwork, we dealt with another employee in the dealership, Justin Cassista, who was also very personable. He explained every part of the process very clearly and answered all our questions without hesitation. I would say at this point in time, Gengras has won back a customer they had lost TWICE before. Good Job Vecdet! Thank you for your professional and kind attitude. It was appreciated. More

Never shopping anywhere else again Reilly and Vecdet were both wonderful and great to work with. From the minute we walked into the dealership, we were treated like family. It was a gr Reilly and Vecdet were both wonderful and great to work with. From the minute we walked into the dealership, we were treated like family. It was a great experience and we are never buying a car from anyone else. We live 45 minutes away and will be using their service department as well - not just for the car we just bought but for our other Volvo that we bough from a competitor. We highly recommend them and cannot say enough good things about this place. We wish we had come up here sooner! More

Recent XC60 purchase We recently traded our 2010 xc70 for a new 2016xc60. Everyone at the dealership went out of their way to make our visit comfortable and easy. We were We recently traded our 2010 xc70 for a new 2016xc60. Everyone at the dealership went out of their way to make our visit comfortable and easy. We were able to go home with the new vehicle within several hours. More

Great Service I bought a Volvo V60 wagon a few months ago and have been meaning to praise Vecdet since. He was a pleasure to work with! I bought a Volvo V60 wagon a few months ago and have been meaning to praise Vecdet since. He was a pleasure to work with! More