Geoff Penske GMC
Shillington, PA
Filter Reviews by Keyword
By Type
109 Reviews of Geoff Penske GMC
The sales staff was very easy to work with. It was not a "pushy" sale allowing us to look at our options without feeling pressure. The trade in was fair based on the book value. We would definitely recomm "pushy" sale allowing us to look at our options without feeling pressure. The trade in was fair based on the book value. We would definitely recommend them to others. More
Outstanding service - had difficult to diagnose problem on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the p on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the problem and repairing. Found a second issue and took care of it as well. Very on top of their game! Great service, knowledgeable and courteous. Highly recommend to anyone. More
I have never been into a dealership that actually came back from my offer after speaking to "the manager" with a lower price than I offered! And this was after offering a significantly below inv back from my offer after speaking to "the manager" with a lower price than I offered! And this was after offering a significantly below invoice number and I kept all of the rebates. No high pressure sales, and extremely helpful in getting me the aftermarket/accesories that I wanted. I am a very shrewd negotiator, and researched KBB, Edmunds.com etc. These people are really that good! More
My experience was/is terrific! I first made contact with the GP GMC dealership on the internet, and was promptly contacted by Amber. She was friendly, knowledgeable and made me feel completely comfortable t the GP GMC dealership on the internet, and was promptly contacted by Amber. She was friendly, knowledgeable and made me feel completely comfortable throughout the buying process. Additionally, I've been bringing my car in for service and it's always easy,smooth, and accommodating. I am happy to recommend this dealership to anyone looking for a new car :) More
We had a very good experience test driving the Buick Regal. Our salesperson was very knowledgeable and helpful. We have recommended Penske to many of our family and friends and they have also been ext Regal. Our salesperson was very knowledgeable and helpful. We have recommended Penske to many of our family and friends and they have also been extremely pleased with the staff and service. More
This was my second visit to this dealership for service needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our c needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our cars in good condition. So a realiable and good value service is important to us. More
I appreciated the friendly greeting upon arrival and the promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about t promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about the new cars. More
Prompt and courtious service. Appointment was for 8:00AM and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonabl and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonable amout of time. More
First let me say thank you to all of you. It was a pleasure dealing with everyone. While there we were waiting for Tom to finish with other people we met a young girl who is just learning and she was pleasure dealing with everyone. While there we were waiting for Tom to finish with other people we met a young girl who is just learning and she was great. We laughed so much and it made the wait so much better. Everyone was so polite and made our time there much smoother. We just love our Equinox and would definitely buy from your business again. We also will pass on to our friends and family that you really work with everyone and make things go smooth. Once again Thank you so much. Donna & David Mertz P.S. One thing we did notice about the vehicle is that it was advertise that there was 76003 miles on it but when we got there we noticed there was 77300 something which is over 1300 more miles. Just wondering how that happened? Would love to know if you get the time. Thanks again…Donna More
In 2004 (then Dan Phelps Buick GMC) I had found that Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and wer Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and were never sorry. The service was great. We returned the Yukon in 2007 and purchased a conversion van from another dealer (Penske didn't sell conversion vans). We were sorry- the service from that other dealer (close to Phila) was horrendous. I also leased a 2007 Silverado from another local dealer (again I was sorry). So the lease on my 2007 Silverado was expiring 08/05/11 and I started looking for a replacement in May, including GMC and Chevy. The Chevy dealer I had dealt with in the past, which had always messed up something on ordering or acquiring my next vehicle was closed by Chevrolet during the recession (not hard to understand why). I went to another local Chevy dealer as well as back to Victor. Victor said "We want you driving a Sierra." He did everything under the sun to make that happen. We couldn't find a truck that had everything I wanted so we ordered on June 17th. Victor "pushed" and the truck was delivered in record time- less than 6 weeks. And to top it off, they transferred the step bars from my 2007 to the 2011 as well as installed a bed liner in less than 3 hours. Hard to beat the service both from the sales side and the service side. Thank you Victor, Randy, and Jeremy- your number one in my book. More

