Geoff Penske GMC
Shillington, PA
Filter Reviews by Keyword
By Type
109 Reviews of Geoff Penske GMC
"Sales" We were greeted immediately by Victor. He introduced us to Daniel the salesman. Daniel was pleasant and worked hard to make sure we got the truck we w We were greeted immediately by Victor. He introduced us to Daniel the salesman. Daniel was pleasant and worked hard to make sure we got the truck we wanted. Running in and out of the rain to bring trucks to us to keep us from getting wet. Daniel & Glenn really went out of their way to take care of us to give us the best deal on a 2017 GMC Canyon. The people at Penske all are very professional and a pleasure to work with. They gave a good deal on my trade-in. Daniel our salesman spent plenty of time showing the features inside the truck to my wife and I. John was also helpful in going over the extended warranty, tire protection and the Xzilon. Joy Page made sure we were well taken care of at the dealership. Kudos to everyone at Geoff Penske. Thanks you made buying a truck easy. Would recommend to anyone to give them a chance. More
Always good service I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new hom I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new home. I'm not real secure the dealer I bought it from was 100% truthful stating the work he had done to it. I gave the manager in your truck department a few items to address and asked him to make believe it was his truck and that he was moving to Arizona. What would he do to feel comfortable in the move. He took the ball and ran with it. He performed the work I requested and took the truck out for a test drive and fixed a couple other problems including replacing the serpentine belt which the prior dealer supposedly replaced. I feel as confident as possible in making this 2500 mile trip with a fairly old truck. I only hope I can find as good a dealer in Arizona. Thank you, Joe Bruce More
Sales Very professional sales and management staff. Expressed what I was looking for in a new SUV with the options I wanted, and they put me in the right ve Very professional sales and management staff. Expressed what I was looking for in a new SUV with the options I wanted, and they put me in the right vehicle. Excellent experience from start to finish. Highly recommend Geoff Penske Buick-GMC. More
Service Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to the c Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to the call telling me my car was ready and making sure I had a ride back, to Ali who was very friendly and nice when I picked up my keys! My compliments to everyone! This dealership excels in service, courtesy and friendliness. More
SERVICE Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The tea Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The team goes out of their way to be friendly and helpful. You guys are awesome!! More
Recently purchased a used vehicle I recently purchased a used Hyundai Genesis from Penske. The entire team was professional, courteous, and extremely friendly (as well as knowledgeabl I recently purchased a used Hyundai Genesis from Penske. The entire team was professional, courteous, and extremely friendly (as well as knowledgeable... even about a vehicle which was not their product specifically). In particular, I would like to acknowledge both sales consultant, Bob Bernet, and business manager, John Wiencek, as being particular helpful, friendly, and extremely professional. I would highly recommend Penske Buick GMC to anyone looking to purchase either a used or new vehicle! More
Terrible customer service. Walked in as a single younger women, not dressed in professional clothing. Went to sales manager to ask a question about leasing possibilities, was au Walked in as a single younger women, not dressed in professional clothing. Went to sales manager to ask a question about leasing possibilities, was automatically shut down by saying you need to have a very high credit score and a large amount of money to put down, before I ever expressed concern about those two areas...completely rude, left within 5 mins walked in with high hopes to purchase today, left feeling annoyed and discouraged. Never once was I even shown a vehicle. More
Great service We were driving back from upstate new york when we found the box truck we were looking for. We stopped by this dealership on our way back to virginia We were driving back from upstate new york when we found the box truck we were looking for. We stopped by this dealership on our way back to virginia and we loved the vehicle. Both Brian and Glenn was great to work with. We got ourselves a grerat deal in less than 2 hours. Thank you very much guys! Keep up the good work.see you next time when we are buying our next vehicle. More
Best Overall Dealership Experience Ever Bought '14 Acadia & love it. May love dealership more! Fair upfront, respectful, accommodating & place is immaculate. Al is fantastic & great interact Bought '14 Acadia & love it. May love dealership more! Fair upfront, respectful, accommodating & place is immaculate. Al is fantastic & great interactions with Vince, Glenn & Kevin More
Exceptional customer care from their sevice department. I took my car to this dealer for an electrical problem that rendered my 2011 Acadia with just over 50K miles unreliable. I had this vehicle into anoth I took my car to this dealer for an electrical problem that rendered my 2011 Acadia with just over 50K miles unreliable. I had this vehicle into another dealer numerous times over the past 13 months with nothing but excuses and the normal we cant get it to do it while it is here and therefore cannot fix. Jeremy and his team at Penske diagnosed the problem in less than a day and repaired within 48 hours, giving me back a vehicle that I can again have confidence having my family drive. Unlike other dealers, they were not so busy telling me what they could not and would not do, but instead took the action to make me a happy customer. If you are frustrated with your current dealer service situation, I would suggest you give them a try. I am certainly happy I drove the 60 miles for this service. More

